Senior Manager of Marketing and Communications

The Boulder Chamber•Boulder, CO

33d•Hybrid

About The Position

The Senior Manager of Marketing & Communications is responsible for the Boulder Chamber's brand voice, marketing execution, and event and membership growth. This role requires urgency on deadline-driven work while thinking strategically about how every campaign, publication, and event builds the Boulder Chamber's brand over time. This position manages the Boulder Chamber's marketing partners, including outsourced marketing automation, social media, and web/technical support providers, along with other contractors and freelancers. It requires operational ownership of the marketing department, a fundamental understanding of its finances, and alignment of timelines via project management tools. This position reports directly to the Chief Operating Officer and meets weekly with the Leadership Team for strategic guidance and accountability.

Requirements

Bachelor’s degree in Marketing, Communications, Advertising, or a related field required, or equivalent professional experience.
8-12 years of progressive marketing and communications experience, ideally within a chamber of commerce, trade association, or B2B non-profit environment.
Proven track record of managing and producing long-form publications and other ongoing communications and marketing materials from concept and drafting/writing to print, including newsletters, press releases, website material, annual business updates and/or grant-funded impact reports.
Advanced expertise using project management tools, preferably Airtable, GrowthZone, including building relational databases, creating automated workflows, managing the calendar, and designing interface dashboards for project tracking.
3+ years of experience contributing to and managing a marketing/communications department budget and managing external creative agencies or freelancers.
Confident presentation skills, with experience delivering data, analytics, and ROI reports to Leadership and comfort stepping into speaking opportunities in front of senior executives.
Working familiarity with email automation platforms and WordPress CMS, sufficient to direct and evaluate a marketing partner's output, plus hands-on, day-to-day administration of membership CRMs (GrowthZone), plus hands-on proficiency with Canva and/or Adobe Creative Suite and working knowledge of graphic design principles (layout, typography, brand consistency), sufficient to produce or closely direct polished sponsor decks, event collateral, and publication layouts.
As an exceptional communicator, you lead with kindness and curiosity, and you're deeply motivated by our mission — the level of complexity and rigor doesn't intimidate you, it energizes you.

Nice To Haves

Master's degree preferred.
Bilingual/bicultural applicants encouraged to apply.

Responsibilities

Promote the Boulder Chamber’s annual Signature Events and Impact Programs across digital, print, and local media.
Direct and approve multi-channel campaigns to maximize registration, ticket sales, affinity/member perks, and attendance for each event and program.
Review the performance of each event and program from a marketing perspective, debrief, and incorporate learnings into the following year's marketing calendar.
Direct and participate in building dedicated landing pages, registration pipelines, and automated email workflows for all events and programs.
Develop sponsorship fulfillment assets and the sponsor narrative alongside the Membership team, using audience and performance data to deliver clear, provable ROI to sponsors, investors, and corporate partners.
Manage disaster and emergency communications alongside the CEO and AVP of Economic Impact Programs, directing message content and timing.
Work with other external communications partners on major local and regional activities, including shared websites and joint communications.
Support every Signature Event and other programs with marketing assistance, including content, promotional materials, and campaign execution.
Participate in sponsorship review and coordination.
Design and draft all public-facing copy — press releases, social media and newsletter content, executive talking points, advocacy statements, and annual reports — in collaboration with external contractors and the relevant department head.
Participate in producing digital content — blog entries and multimedia assets — that tells the story of member and community impact.
Review, edit, and approve the member newsletter drafted by our marketing partners.
Serve as the primary media contact for local Boulder journalists — managing press lists, scheduling, and outreach.
Own Boulder Today, the Boulder Chamber's flagship annual publication, from authoring through design and production, in collaboration with organization leaders and division heads.
Support department-led publications: grant or contract impact reports and flagship print editorial assets, handling drafting, layout, and production.
Own the marketing plan of work and calendar: build and maintain the plan on Airtable, present for organization-wide alignment, and participate in annual Leadership Team planning and budget forecast sessions.
Report performance to Leadership: present marketing data, ROI, and growth statistics to the Leadership Team using the monthly attribution scorecard and outside benchmarks.
Direct the Boulder Chamber's digital presence: set content strategy and direction for the website, working with Boulder Chamber’s internal website review team and our marketing partners on technical implementation.
Have a hands-on ability to make website updates and a working understanding of basic site functionality.
Administer GrowthZone day-to-day, Airtable tracking, social media oversight.
Manage outsourced contractors and vendors: direct the social media contractor's content calendars and account activity, and source, onboard, and oversee additional graphic design, web, or copywriting support as needed.
Coordinate content and timeline management: work with external marketing contractor, social media contractor and internal staff team to make sure content is delivered in a timely fashion and that messaging statements and timelines are coordinated.
Own the marketing departmental budget process: build the annual forecast, monitor spend against caps, and negotiate vendor agreements, deliverables, and invoices.
Manage marketing projects and deadlines with department leads to achieve organizational goals.
Other duties, tasks, and responsibilities as assigned.

Benefits

Employer subsidized Health, Dental, vision. Including options for a spouse or a domestic partner, and dependents.
HSA or FSA
Private Paid Family Leave Insurance
Employee Assistance Program (EAP)
Employee Life Insurance
Short and Long-Term Disability
401k offering. Those employees who participate, there is Employer Matching of 4% of annual salary with immediate vesting for Full-time.
Technology Reimbursement Program
Access to Care Share, eBike, and an RTD EcoPass
PTO ( subject to change based on management decision)
PTO that increases with progressive increments over the years.
Paid Holidays that exceed the standard.
Winter Break from December 24th – January 1
Summer Flex Fridays
Sick, Bereavement, Jury Duty, and Voting Leave