Senior Manager of Inside Sales

the Voith Group•Appleton, WI

3d•Onsite

About The Position

The Sr Manager of Inside Sales is responsible for the operations and management of the Spare Parts & Wear Parts. They will align and manage the organization to achieve growth and implement defined strategies. They will help to unify the Inside Sales organization and make processes more efficient. The Sr Inside Sales Manager will work with the Spare Parts Manager to drive profitable growth in the Spare Parts Business Case, managing pricing and gross margins. The Sr Inside Sales Manager will work with Webshop Manager to grow our Webshop business and streamline internal processes.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
B.S./B.A. or equivalent in work experience and education
SAP knowledge
Knowledge of Incoterms
Experience in the business of parts and wear parts supplier

Nice To Haves

Paper industry experience a plus

Responsibilities

Management of Inside Sales North and Sale Managers, Technical Service Sales and Pricing while connecting employees to a share vision with clear priorities.
Foster training and development of direct reports through feedback and coaching.
Work within teams and other groups to optimize and speed up processes.
Work with KPI’s to drive business result and communicating business developments and results.
Drive after-market business by delivering excellent customer service and ensuring customer needs are met.