Senior Manager of Fraud Strategy
About The Position
Robinhood is building an elite team applying frontier technologies to the world’s biggest financial problems. They are looking for bold thinkers, sharp problem-solvers, and builders who are wired to make an impact. Robinhood is a place for ambitious people to do the best work of their careers. The team is high-performing, fast-moving, and has ethics at the center of everything they do. Expectations are high, and so are the rewards. They are actively seeking talented professionals with a demonstrated background in credit card and/or banking management to shape their vision, deliver smart financial solutions, and democratize finance. The team is dedicated to building robust risk defenses and creating a safe, trusted financial ecosystem for customers. They work closely with product, engineering, and operations teams to solve complex problems and build a highly secure platform together. As Senior Manager, Head of Fraud Strategy, you will lead the strategy and execution of fraud policy and models for both credit card and banking business. In this role, you will lead a team of high-performing individuals to deliver a strategic roadmap to fight against fraud. This role is based in their Menlo Park, CA, New York, NY, or Washington, DC offices, with in-person attendance expected at least 5 days per week. Robinhood believes in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Their office experience is intentional, energizing, and designed to fully support high-performing teams.
Requirements
- 10+ years of demonstrated ability building and leading fraud risk management strategies in the credit card and banking space in fintechs, traditional banks, or payment companies
- Hands-on operational leadership and strong collaborative and influencing abilities across product and engineering teams
- Strong quantitative analytical skills
- Strong communication skills and the ability to simplify complex programs and focus on key areas of leverage
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field
Responsibilities
- Leverage data, technology, and customer-focused thinking to design and execute the roadmap for fraud prevention in the credit card and banking business
- Collaborate with partners from product, operations, and engineering to build and deploy fraud defense strategies that protect the customer and the business
- Be entrepreneurial and seek information/data to solve complex problems
- Manage a team of high-performing individuals to deliver a coherent fraud strategy for the business
- Communicate clearly and effectively with senior leadership, tailoring content to the audience and ensuring alignment across product, operations, and engineering teams
Benefits
- Performance driven compensation with multipliers for outsized impact
- Bonus programs
- Equity ownership
- 401(k) matching
- 100% paid health insurance for employees with 90% coverage for dependents
- Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance
- Fertility benefits
- Mental health benefits
- Company holidays
- Paid time off
- Sick time
- Parental leave
- Catered meals
- Events
- Comfortable workspaces
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What This Job Offers
Job Type
Full-time
Career Level
Senior
