Senior Manager of Field Sales

ManeLos Angeles, CA
18dHybrid

About The Position

Mane is seeking an experienced, strategic, and high-energy Senior Manager, Field Sales to build and lead our field presence across key markets, starting with Los Angeles. This role is critical to how Mane shows up in stores: driving sell-through, educating Beauty Advisors, building strong retailer partnerships, and executing high-impact brand moments. This is a hybrid strategic + executional role — you’ll build scalable programs, manage field operations, and analyze door-level performance while spending meaningful time in stores with teams, consumers, and retail partners. You will also manage the backend operations that keep our specialty and Sephora accounts running smoothly, including order management, logistics, and performance tracking. If you thrive in retail environments, know how to grow a brand at the shelf, and love building education programs that make teams feel empowered and excited, this role is for you.

Requirements

  • 4–8+ years in beauty field education, field sales, account management, or retail operations (Sephora experience required).
  • Deep understanding of retail environments and how to grow a brand at the shelf.
  • Strong trainer, presenter, and communicator — confident leading both small team visits and large-scale trainings.
  • Highly organized and detail-obsessed; exceptional at juggling logistics, data, relationships, and multiple markets.
  • Proven track record of driving sales and building strong retailer relationships.
  • Reliable transportation, valid driver’s license, and ability to travel between stores regularly.
  • High EQ, people-first, passionate about education and creating joyful, impactful brand experiences.

Nice To Haves

  • Experienced in coaching or managing field teams or freelancers (preferred).

Responsibilities

  • Serve as Mane’s primary field leader across key Los Angeles doors, with expansion into NY, Miami, Chicago, and Texas as footprint grows.
  • Build authentic, high-trust relationships with store managers, Beauty Advisors, district leadership, and retailer partners.
  • Own consistent store coverage: in-person visits, trainings, events, and relationship-building.
  • Provide exceptional account service — resolving needs, advocating for the brand, and ensuring Mane is always represented with excellence.
  • Drive velocity, awareness, and advocacy in priority doors; meet and exceed regional sales targets.
  • Analyze weekly and monthly door-level data to identify opportunities, gaps, and category trends.
  • Partner cross-functionally (Sales, Marketing, Education, Operations) to activate insights into action.
  • Manage backend specialty retail operations: order management, allocations, tracking performance, and supporting account growth through data-driven planning.
  • Lead all in-store education for Sephora and retail partners, including 3-hour trainings, team visits, and client-facing moments.
  • Build and maintain world-class product education materials: decks, protocol guides, FAQs, selling strategies, videos, and tools.
  • Create scalable training programs for Beauty Advisors, estheticians, freelancers, and internal teams.
  • Continuously refine education content based on performance, feedback, and new launches.
  • Hire, manage, and coach a freelance field education team across multiple markets.
  • Ensure consistent brand standards, execution quality, and impactful store coverage.
  • Provide ongoing feedback, tools, and training to ensure high performance.
  • Ensure all Mane displays, fixtures, testers, and shelves are immaculate, stocked, and aligned with brand standards.
  • Resolve merchandising, stock, tester, or assortment concerns with urgency.
  • Capture and report competitive insights, store conditions, and retail trends.
  • Plan and execute in-store activations, sampling initiatives, consumer-facing events, and launch moments.
  • Partner with Marketing and Creative to bring high-impact Mane experiences to retail floors.
  • Support seasonal priorities and key campaign moments with strong field execution.
  • Serve as the bridge between field realities and HQ teams.
  • Share qualitative and quantitative insights to guide forecasting, training strategy, merchandising, and future launches.
  • Collaborate with Marketing on field materials, education tools, and ongoing event needs.
  • Champion Mane’s brand values, storytelling, and consumer experience at every touchpoint.
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