Senior Manager of Engineering - GovCloud

Salesforce•Bellevue, WA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Team: Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems. About the Role: Plan and direct activities to build and integrate Cross-Domain solutions as a managed capability within the Hyperforce ecosystem. Drive the execution and delivery of the foundation-level services that safely control exposure of critical observability metadata & telemetry to downstream product & service teams from access-restricted environments. Empower the delivery team to self-prioritize. Be a multiplier and have a passion for team and team members’ success. Provide technical guidance, career development, and mentoring to team members. Maintain high morale and motivate the delivery team to go above and beyond. Vocally advocate for technical excellence and help the teams make good decisions. Participate in architecture discussions and planning. Maintain and encourage company culture by interviewing and hiring only the most qualified individuals. Occasionally chip in on development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product, as well as to keep technical competence sharp.

Requirements

10+ years of industry experience, with 3+ years in a people leadership role managing successful software engineering teams.
Proficiency in software development methodologies, technologies, and tools, with proven success in leading and delivering large-scale initiatives in collaboration with cross-functional teams.
5+ years building & operating high-scale applications and infrastructure on AWS
5+ years building or deploying applications into US Federal Marketplaces
Experience and passion for service ownership, building reliable, self-healing services.
Experience with Scrum or other agile development methodologies, with a strong focus on code quality and delivering secure code.
Programming background, ideally with experience in Go (Golang), Python, Java.
Excellent verbal and written communication skills, along with strong organizational and time management abilities.
Proven ability to navigate team dynamics, resolve conflicts, and facilitate career development discussions.
Master’s Degree in Computer Science, Engineering, or a related field + 2 years of relevant experience.
Bachelor’s Degree in Computer Science, Engineering, or a related field + 5 years of progressively responsible relevant experience.

Responsibilities

Plan and direct activities to build and integrate Cross-Domain solutions as a managed capability within the Hyperforce ecosystem.
Drive the execution and delivery of the foundation-level services that safely control exposure of critical observability metadata & telemetry to downstream product & service teams from access-restricted environments.
Empower the delivery team to self-prioritize.
Be a multiplier and have a passion for team and team members’ success.
Provide technical guidance, career development, and mentoring to team members.
Maintain high morale and motivate the delivery team to go above and beyond.
Vocally advocate for technical excellence and help the teams make good decisions.
Participate in architecture discussions and planning.
Maintain and encourage company culture by interviewing and hiring only the most qualified individuals.
Occasionally chip in on development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product, as well as to keep technical competence sharp.