Senior manager of Creative Services and Brand Communications

Lutheran Social Service of Minnesota • Saint Paul, MN

1d

About The Position

The Senior Manager of Creative Services & Brand is a senior‑level leader
responsible for how Lutheran Social Service of Minnesota is visually represented
across print and digital channels. This role leads and develops the graphic
design team while also serving as a hands‑on creative contributor. The position
provides strategic direction, brand stewardship, and operational leadership to
ensure LSS communications are clear, accessible, and consistently on‑brand
across a complex organization. This is a player‑coach role that blends people
leadership, creative judgment, and enterprise brand implementation.

This role has enterprise-wide responsibility for visual brand implementation
across Lutheran Social Service of Minnesota. The Senior Manager, Creative
Services & Brand leads the graphic design team; sets creative direction and
quality standards; and serves as a key steward of the LSS visual identity. The
position operates with a high degree of independence and judgment, partnering
with senior leaders and peers to balance strategic brand consistency with the
practical needs of a complex organization.

Requirements

• Bachelor’s degree in graphic design, visual communications, or a related field, or equivalent professional experience.
• 5-7 years of experience in graphic design with demonstrated experience leading or supervising creative professionals.
• Strong portfolio demonstrating design excellence, including typography, layout, hierarchy, and accessibility‑minded design.
• Demonstrated creativity, interpersonal communication skills, as well as competency in basic grammar, punctuation, and proofreading.
• Passion for keeping current on graphic design developments, new technologies and market trends.
• Proficiency and demonstrable experience with the full Adobe Creative Suite as well as the Microsoft Suite. Primary workstation will be a MacBook.
• Proven ability to manage multiple projects, deadlines, and stakeholder expectations in a collaborative environment.

Nice To Haves

• Experience implementing and governing brand standards across a multi‑service or enterprise organization.
• Experience developing and managing digital template systems and shared design tools (e.g., Canva or similar platforms).
• Experience balancing strategic leadership with hands‑on creative production.

Responsibilities

• People Leadership & Team Development
• Brand Stewardship & Strategic Implementation
• Digital First Design & Enterprise Template Governance
• Creative Production (Hands On Design)
• Workflow, Production & Quality Control

Benefits

• All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday!
• Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans.
• Generous PTO plan that includes paid holidays and float days.
• Paid training during your orientation and throughout your employment.
• Opportunities to grow your career at LSS within our 24+ different services.
• A diverse workplace with an outstanding reputation for putting the people served and employees first.
• An ALIVE Workplace that is Supportive, Positive, Healthy and Fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees