Senior Manager of Collections

Consultative Search Group • Chicago, IL

18d • Hybrid

About The Position

The Senior Manager of Collections is an integral part of the firm’s Global Finance team and will be responsible for implementing a robust collections management structure within the firm, as well as developing and implementing a comprehensive collections management structure to enhance the firm's collections process. Please note that this is a hybrid role requiring in-office presence three days per week, or as business needs dictate.

Requirements

• Display a proven track record of successfully implementing collections strategies and improving collections cycles
• Possess experience with the selection, implementation, and optimization of collections software
• Demonstrate familiarity with automated collections processes or AI-driven tools for improving collections efficiency
• A bachelor’s degree or equivalent; relevant experience may be considered in lieu of a degree
• A minimum of ten (10) years of experience in inventory management or collections
• Experience in a law firm or professional services environment, preferably

Responsibilities

• Collaborating with local accounting managers and office administrative leaders to establish and maintain effective collections procedures and stay apprised of collections activity
• Proactively engaging with local accounting managers, office administrative leaders, e-Billing teams, and billing attorneys to address and resolve complex collections issues
• Reviewing accounts receivables ledgers regularly to determine the most effective course of action for overdue accounts
• Corresponding with clients daily by email/phone regarding payment, providing copies of invoices, spreadsheets, and account information as needed
• Preparing and distributing collection letters and statements of account with strong attention to detail
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains

What This Job Offers

• Job Type: Full-time
• Career Level: Manager