Senior Manager of Business Technology Advisory

Baker Tilly•Chicago, IL

About The Position

The Senior Manager, Business Technology Advisory, within Technology, Data, Innovation & Operations (TDIO), serves as a strategic advisor and cross-functional leader focused on improving business processes, advancing Business Technology priorities, and delivering measurable value across the firm. The role partners with business and technology leaders to translate operational challenges and strategic priorities into actionable improvement initiatives, practical technology roadmaps, and scalable solutions. Near-term priorities include driving transformation stabilization and supporting acquisition integration, while building a broader portfolio of enterprise continuous improvement, innovation, and operating model initiatives.

Requirements

Bachelor’s degree in business, finance, technology, or a related field.
At least 8 years of relevant experience in management consulting, business transformation, operational improvement, technology strategy, or related roles.
Ability to advise senior leaders, build credibility across functions, and lead complex cross-functional initiatives without relying solely on formal authority.
Experience in business process assessment, future-state design, operating model improvement, and translating business needs into executable technology plans.
Experience supporting enterprise technology transformation, stabilization, integration, or organizational change initiatives.
Working knowledge of AI, automation, and technology-enabled process improvement, with sound judgment about business value and implementation readiness.
Ability to build business cases, prioritize competing investments, define measurable outcomes, and deliver clear executive-level communications.
Experience collaborating with distributed delivery teams, including onshore/offshore resources and external partners.
Excellent workshop facilitation, stakeholder management, problem-solving, written communication, and organizational skills.
Ability to work independently, navigate ambiguity, and balance near-term operational needs with long-term enterprise improvement.
Experience developing and implementing standardized processes and workflows, as well as process improvements that enhance efficiency, quality, consistency, scalability, or service delivery.
Strong management skills, including collaboration, assertiveness, diplomacy, respect for differing opinions, creative thinking, and drive.
Ability to provide exceptional client service, demonstrate commitment to continuous learning, maintain confidentiality, and display appropriate ethical knowledge.

Nice To Haves

Experience operating at a senior manager level is preferred.

Responsibilities

Advise business and technology leadership on operational challenges, improvement opportunities, and business-driven technology roadmaps aligned to firm priorities.
Build cross-functional partnerships with Workday Product, Technology, Finance, Service Lines, and other stakeholders to understand business needs and pain points, resolve operational and system issues, and identify continuous improvement opportunities.
Lead root-cause analysis, translate business needs into requirements, support testing and implementation, and drive sustainable process, technology, and service-delivery improvements.
Lead stabilization efforts by identifying root causes of operational issues, coordinating cross-functional resolution, and driving sustainable process and technology improvements.
Facilitate design workshops and stakeholder discussions to assess current-state processes, define future-state capabilities, and translate business requirements into practical solutions.
Identify and lead enterprise-wide process optimization, simplification, and standardization initiatives that improve efficiency, consistency, user experience, and scalability.
Partner with acquisition integration teams to assess business processes, operating models, and technology needs; align integration priorities and support consistent, scalable ways of working.
Evaluate opportunities to optimize existing technology investments and apply AI, automation, and workflow improvements where they can produce measurable business outcomes.
Develop business cases, prioritize initiatives based on value and feasibility, define success measures, and communicate recommendations and progress to senior leaders.
Coordinate complex initiatives across business functions, TDIO teams, external partners, and onshore/offshore resources; establish shared objectives, decision processes, and accountability.
Strengthen TDIO operating practices through improved cross-functional collaboration, work intake, delivery coordination, and effective utilization of offshore capacity.
Serve as a trusted extension of TDIO leadership, proactively identifying enterprise opportunities and helping teams move from strategy and design through execution and adoption.
Support change management for new processes, system enhancements, policies, and operating-model changes through communication, training, documentation, and adoption monitoring.