Sr. Manager of Business Intelligence (Onsite - Plano, TX)

Samsung•Plano, TX

4d•Onsite

About The Position

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better. As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. We are seeking a visionary and highly skilled Senior Manager of Business Intelligence (BI) to lead our data strategy and analytics initiatives within the Samsung Mobile eXperience (MX) division. This strategic role is pivotal in shaping our business performance through advanced data analysis, executive-level reporting, and the pioneering use of agentic AI. The ideal candidate will take ownership of the full data-to-insights lifecycle, transforming complex information into actionable strategies that drive competitive advantage and operational excellence.

Requirements

8+ years of progressive experience in business intelligence, data science, or a related analytical field.
Direct experience in the telecommunications or consumer electronics industry is strongly preferred.
Mastery of SQL for complex database querying and data manipulation.
Advanced proficiency in Excel and BI visualization platforms (e.g., Tableau, Power BI).
Demonstrated experience with advanced analytical models and a strong understanding of agentic AI applications.
Bachelor’s degree in Business, Computer Science, Finance, Engineering, or a related quantitative field.
Exceptional ability to influence and communicate effectively across all levels of the organization, from technical teams to senior executives.
Proven experience in leading projects and mentoring team members.

Nice To Haves

A Master’s degree is highly preferred.

Responsibilities

Lead the comprehensive analysis of mobile product sales (smartphones and ecosystem products), market trends, and competitive landscapes.
Go beyond reporting to deliver strategic recommendations that inform executive decision-making and long-term business planning.
Drive collaboration with key cross-functional teams (Sales, Marketing, Finance, and Operations) to build and scale trusted, governed data products that are fully aligned with overarching business goals.
Champion the development and integration of agentic AI applications to revolutionize data workflows, automate reporting, and unlock deeper consumer and competitor insights.
Own the analysis of internal and external business environments to proactively identify key issues, quantify risks and opportunities, and develop data-driven action plans to strengthen our market position.
Translate highly complex data and analytical models into clear, compelling narratives and actionable insights for senior leadership.
Present findings and strategic recommendations to executive audiences.
Continuously evaluate and enhance internal capabilities, data infrastructure, and analytical processes to build a best-in-class business intelligence function.