Senior Manager of Accounts Receivable (AR)

CLP Circular Services • Austin, TX

7d

About The Position

The Senior Manager of Accounts Receivable (AR) is responsible for leading the accounts receivable function, including overseeing billing, collections, and customer account management. This role will lead a newly integrated Accounts Receivable team by combining existing billing and AR functions into a single, high-performing organization. The Senior Manager will drive operational excellence by enhancing processes, improving collection strategies, ensuring billing accuracy, and partner closely with internal and external stakeholders to support a fast-growing, dynamic business.

Requirements

• Minimum of 5 years of experience in Accounts Receivable, Billing, or Collections, including leadership experience.
• Demonstrated experience managing high-volume transactions in a faced paced environment.
• Intermediate Microsoft Excel skills, including working with large, complex spreadsheets and data analysis.
• Highly organized and detail oriented with strong critical thinking skills.
• Deliver customer service and maintaining positive relationships with both internal and external stakeholders.
• Ability to work collaboratively with internal stakeholders.

Nice To Haves

• Associate's or bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• Experience working in a multi-state business environment.
• Experience with ERP systems such as CieTrade, iTA, or similar accounting platforms.

Responsibilities

• Lead, coach, and develop the Accounts Receivable team, providing performance management, training, and career development.
• Oversee the complete invoice to payment lifecycle, ensuring timely and accurate billing, collections, and customer account management.
• Develop, maintain, and continuously improve collection strategies, processes, and performance metrics.
• Manage the accounts receivable aging report and proactively monitor past due accounts to improve collections and reduce outstanding balances.
• Ensure billing accuracy by reviewing invoices, credit memos, reconciliations, and resolving customer billing discrepancies.
• Oversee reconciliations, including scale ticket reconciliations and other account balancing activities.
• Monitor collection activities and ensure consistent follow-up with customers while maintaining positive customer relationships.
• Build strong cross-functional relationships with Operations, Finance, Sales, Leadership, and other departments to resolve issues and improve processes.
• Retrieve payment and banking information from financial institution portals and ensure timely recording of customer payments.
• Utilize Excel to analyze large data sets, reconcile transactions, and upload information into company systems.
• Identify opportunities to improve systems, workflows, automation, and reporting capabilities to support business growth.
• Support system enhancements, implementations, and migrations related to accounts receivable and billing processes.
• Produce reporting and analysis on AR performance, collection trends, aging, and key performance indicators for leadership.
• Perform other duties and special projects as assigned to support departmental objectives and evolving business needs.

Benefits

• Comprehensive Medical, Dental, and Vision coverage
• Company-paid Life Insurance
• Flexible Spending Account (FSA)
• 401k with company match
• Paid Parental Leave
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree