Senior Manager of Accountable Care Innovation and Policy

Commonwealth of Massachusetts • Boston, MA

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About The Position

The Executive Office of Health and Human Services (EOHHS) is seeking a Senior Manager of Accountable Care Innovation and Policy to lead successful design and implementation of policy, with a focus on the 1115 demonstration waiver. This position will support the design, negotiation, implementation, and evaluation of MassHealth’s 1115 demonstration waiver. The role involves driving programmatic decision-making for policy initiatives, partnering with subject matter experts, synthesizing complex inputs into recommendations, leading policy and operational decisions, facilitating stakeholder engagement, and overseeing end-to-end project management for the 1115 waiver. The position also requires monitoring project timelines, budgets, and dependencies, identifying project risks, and ensuring accuracy, quality, and compliance with CMS requirements. The Senior Manager will translate policy priorities into effective operational processes to drive system-wide improvements and measurable program impact.

Requirements

• At least five (5) years of full-time or equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management.
• A criminal and tax history background check will be completed.

Nice To Haves

• Project management
• Knowledge of healthcare policy
• Strong communication skills
• Structured thinking
• Ability to work in a cross-functional and matrixed environment
• Ability to learn quickly
• Comfort with basic payment/rates principles
• Excellent organizational skills and attention to detail
• Ability to parse complicated problems with minimal direction, and clearly communicate findings to a variety of stakeholders (internal and external)
• Ability to lead projects through organizing work, establishing operating relationships, and coordinating the work of others.

Responsibilities

• Drive high-impact programmatic decision-making for policy initiatives related to the 1115 waiver and broader MassHealth transformation efforts.
• Partner closely with subject matter experts across behavioral health, social determinants of health, eligibility, and finance to shape and advance policy strategy.
• Synthesize complex and cross-functional policy inputs into clear recommendations and actionable implementation plans.
• Lead and manage key policy and operational decisions, ensuring alignment across teams, leadership, and external stakeholders.
• Facilitate stakeholder engagement and collaboration with internal teams, state partners, providers, and external organizations.
• Oversee end-to-end project management for the 1115 waiver, including development and tracking of project plans, milestones, and deliverables.
• Monitor project timelines, budgets, and dependencies to ensure successful execution and timely completion of initiatives.
• Identify project risks and develop proactive mitigation strategies to support smooth implementation and operational readiness.
• Review and coordinate deliverables to ensure accuracy, quality, and compliance with Centers for Medicare & Medicaid Services (CMS) requirements.
• Support the development, implementation, and operationalization of policy changes tied to the 1115 waiver and related initiatives.
• Translate policy priorities into effective operational processes, driving system-wide improvements and measurable program impact.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior