Software Development Snr Manager

Oracle•United States,

72d•$118,300 - $306,400

About The Position

We are seeking a Senior Manager (M3) to lead our OCI Incident Management team. This role is part of a globally distributed leadership structure that ensures rapid detection, triage, and mitigation of OCI service-impacting events. As a senior manager, you will provide strategic direction and operational oversight of our US based regional team, with responsibility for minimizing downtime of OCI services and driving excellence in major incident response. You will lead, mentor, and develop high-performing teams, ensuring consistent application of best practices and alignment with OCI’s high standards for scalability, performance, and security. This is a critical leadership role that interfaces with senior leaders across Oracle, collaborates effectively across organizational boundaries, and drives broad programs to continually improve OCI-wide service availability and operational maturity. Oracle Cloud is state-of-the-art and constantly evolving. When critical issues arise, our team will be among the first to respond, and your leadership will be essential to minimize customer impact and maintain our reputation for reliability. If you are a collaborative leader passionate about operational excellence in a fast-moving environment, we would love to speak with you. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

Requirements

Leadership experience in a technical environment.
Experience in incident management or a related field.
Ability to provide strategic direction and operational oversight.
Mentorship and team development skills.
Understanding of best practices for scalability, performance, and security.
Strong collaboration and communication skills.
Passion for operational excellence in a fast-moving environment.

Responsibilities

Provide strategic direction and operational oversight of the US based regional team.
Minimize downtime of OCI services.
Drive excellence in major incident response.
Lead, mentor, and develop high-performing teams.
Ensure consistent application of best practices and alignment with OCI’s high standards for scalability, performance, and security.
Interface with senior leaders across Oracle.
Collaborate effectively across organizational boundaries.
Drive broad programs to continually improve OCI-wide service availability and operational maturity.