Senior Manager, NA Digital Product

Visa•San Francisco, CA

4d•Hybrid

About The Position

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Requirements

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Strong understanding of eCommerce industry dynamics, including platform ecosystems, digital payments, and merchant and issuer needs.
Demonstrated success leading or supporting large scale, complex strategic programs across global and matrixed organizations.
Strong product and business acumen
Experience partnering with product and technology teams to deliver market-leading solutions.
Highly analytical and data-driven. Able to synthesize complex information and drive actionable insights.
Strong written and verbal communication skills, including experience developing executive‑ready materials.
Proven ability to influence stakeholders and drive outcomes without direct authority.
Comfortable operating in fast‑moving, ambiguous environments.
Collaborative, team‑oriented mindset with a willingness to take ownership and support collective success.
Ability to operate effectively across functions and geographies to drive positive outcomes

Nice To Haves

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Responsibilities

Support the development and ongoing refinement of NA Authentication strategy in alignment with Visa’s long‑term business priorities.
Analyze drivers of authentication adoption, including performance improvements, market gaps, underpenetrated verticals, and new value propositions.
Assess market trends, competitive dynamics, and partnership opportunities across eCommerce, digital payments, and identity ecosystems.
Define and support execution of product‑level strategies across the authentication and eCommerce portfolio (e.g., Passkeys, Tap, Enhanced Data, 3DS, Verifiable Credentials).
Partner with global and regional product teams on NA‑specific requirements for new product launches and enhancements.
Evaluate product designs and value propositions against client needs, technical feasibility, and regional market dynamics.
Take a cross‑product view in managing and assessing roadmaps to ensure alignment with NA priorities.
Partner closely with client‑facing teams to develop a deep understanding of client needs, implementation considerations, and market requirements.
Work across product, technology, innovation, design, engineering, and ecosystem partners to deliver applied solutions.
Translate strategy into clear priorities, metrics, and execution plans for assigned initiatives.
Develop concise, executive‑ready communications and leadership updates.
Influence and align senior global and regional stakeholders to drive prioritization and execution of strategic initiatives.