Senior Manager, Mid- Enterprise Partner Sales

Klaviyo • Boston, MA

1d • Hybrid

About The Position

At Klaviyo, the partnerships team prides itself on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them. The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.

Requirements

• 6+ years of relationship building experience.
• Management experience.
• Partnerships and/or sales experience with a direct revenue target.
• Thoughtful, engaging, and energetic.
• Comfortable and confident teaching team members on how to thoughtfully hunt and adding/extracting value from new partnerships.
• Obsessed with understanding how to make the partnership experience more beneficial to our service partners.
• Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems.
• Comfortable presenting in large groups (both internally and externally).
• Proactively solicit and act on feedback from customers, partners, team members, and peers.
• Positive outlook and excellent written and verbal communication skills.
• 4-6 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals.
• Bring thinking, strategies, and ideas to advance company’s values, unique culture, and vision for the future.

Responsibilities

• Oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals.
• Oversee and iterate on our partner engagement model.
• Align with our Partner Marketing team.
• Drive revenue through partner initiatives.
• Leverage strong communication and consultative skills to understand team needs and establish a growth strategy.
• Recruit, train, develop and support experienced Partner Managers.
• Ensure direct reports meet specific new business goals on a weekly, monthly, quarterly and annual basis.
• Be on top of the forecast and important leading indicators of success.
• Enable team to manage Klaviyo partners, articulate Klaviyo's value, and differentiate Klaviyo from other solutions.
• Manage business development opportunities (and co-selling) with partners.
• Drive co-marketing alongside the ecosystem marketing team.
• Ensure partners are acting as thought leaders in their space.
• Become a trusted management advisor that your team can lean on regularly.
• Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments.
• Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline.
• Operate with and exceed revenue-focused goals at the team level.
• Bring creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
• Own projects which will allow collaboration with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production.
• Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program.
• Travel up to 25% to meet and develop relationships with agency partners, team members and participate in events.

Benefits

• Comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
• Participation in the company’s annual cash bonus plan.
• Variable compensation (OTE) for sales and customer success roles.
• Equity.
• Sign-on payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed