Senior Manager, Medical Affairs Operations

Braeburn•Plymouth Meeting, PA

13h•Hybrid

About The Position

The Senior Manager, Medical Affairs Operations serves as the operational and project-management backbone of the medical affairs function—ensuring initiatives are executed efficiently. This individual manages core processes and projects, connects internal teams with external partners, and partners cross-functionally to advance the medical strategy, providing the day-to-day coordination that keeps stakeholders, priorities, and deliverables aligned and on track.

Requirements

Strong project problem-solving and management skills with demonstrated ability to manage multiple concurrent priorities in a dynamic, fast-paced environment.
Prior experience with budget management, vendor contracting, and cross-functional project coordination required; experience in specialty pharmaceuticals or CNS/addiction medicine a plus.
Working knowledge of pharmaceutical industry compliance requirements, including OIG guidelines, PhRMA Code, and regulations governing Medical Affairs and Pharmacovigilance activities.
Excellent verbal and written communication skills with the ability to engage and build relationships across functions, including with senior leadership and external stakeholders.
Proficiency in AI tools and emerging technologies, with experience applying them to optimize workflows and support data-driven decision-making.
Bachelor's degree, healthcare, business, communications, or related operations within pharmaceuticals, biotech, or healthcare.
5+ years’ Experience working with cross-functional teams in a specialty pharmaceutical company; prior exposure to CNS or addiction medicine therapeutic areas is a plus
Proficiency with Medical Affairs operational tools and systems (e.g., Veeva, CRM platforms, publication management tools); experience with budget management software a plus.

Nice To Haves

experience in specialty pharmaceuticals or CNS/addiction medicine a plus
prior exposure to CNS or addiction medicine therapeutic areas is a plus
experience with budget management software a plus

Responsibilities

Plan, coordinate, and manage the logistics of medical affairs and cross-functional educational initiatives.
Project-manage internal and external partners and vendors to support medical affairs tactical execution. Serve as a centralized point of contact to coordinate workflows, timelines, and deliverables.
Partner with Scientific Communications, to manage scientific communications and publication timelines across multiple stakeholders to ensure deadlines are met for all planned congress submissions and publications.
Coordinate Medical Affairs congress and conference activities, including conference and session coverage, booth-coverage scheduling, medical booth planning and shipment logistics, conference insights reporting, and maintaining the master conference list. Collaborate with cross-functional partners while maintaining appropriate separation from commercial activities.
Serve as the contracting point person for the medical organization, partnering with Legal to streamline and accelerate contract execution.
Provide updates that keep medical teams and cross-functional partners, including Marketing, Market Access, Government Affairs, and Commercial, abreast of medical affairs deliverable progress, resources, and key priorities, so teams can leverage data and evidence where appropriate.
Coordinate intake, review, and tracking of investigator-initiated studies (IIS), medical and educational grants, and sponsorship requests in partnership with the appropriate review committees.
Manage the Medical Affairs website, updating it with new data, publications, and conference information to ensure timely, accurate, and accessible content.
Track, reconcile, and report on Medical Affairs budgets, spend, contracts, and invoices in partnership with Medical Affairs leads. Continuously improve medical affairs processes for efficiency.
Build collaborative relationships and work across Clinical Development, Field Medical Affairs, Scientific Communications, Medical Information, HEOR, Regulatory, Pharmacovigilance/Safety, Commercial, Market Access, Patient Support, Legal, and Compliance to ensure alignment and operational excellence.
Provide operational support to Pharmacovigilance business partners to ensure compliance with regulatory requirements, SDEAs, and SOPs.
Identify and implement AI and automation solutions to streamline processes and enhance operational efficiency across Medical Affairs and Pharmacovigilance functions.
Take on additional Medical Affairs projects and initiatives as assigned.