Senior Manager, Marketplace Partnerships

Reachdesk • Charlotte, NC

22h • Hybrid

About The Position

Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI. The platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery. Reachdesk integrates with marketing, sales, and HRIS tech stacks and has hubs in New York, London, and Lisbon. The Senior Manager, Marketplace Partnerships will shape the next phase of growth for Reachdesk's global marketplace, focusing on its quality, differentiation, and profitability. This role involves identifying, developing, and launching new partnerships with leading consumer brands, establishing relationships, crafting partnership propositions, negotiating agreements, and driving opportunities from initial engagement through successful launch. The position will also focus on deepening existing vendor relationships, improving commercial terms, identifying category and geographic gaps, and expanding the marketplace across priority regions. The ideal candidate will possess strong relationship-building abilities, commercial judgment, and an entrepreneurial drive.

Requirements

• 7+ years of relevant experience in online marketplace or merchant partnerships, strategic vendor management, or commercial category management involving consumer brands, gifting, branded merchandise, or related retail categories.
• A proven record of personally sourcing, securing, and launching strategic brand or vendor partnerships while consistently achieving revenue and profitability targets.
• Exceptional negotiation skills, with a proven ability to secure favorable pricing, margins, payment terms, service levels, and broader commercial agreements.
• Ability to identify marketplace gaps and shape category and assortment opportunities using client input, platform data, and market trends.
• Experience managing partnerships from initial outreach and negotiation through contracting, onboarding, launch, and ongoing performance.
• Strong relationship-building skills and the executive presence to engage senior leaders at leading brands, prospective clients, and existing customers.
• Strong financial and analytical skills, including assessing partner economics, improving commercial terms, and building business cases.
• Excellent project-management skills, with the ability to manage multiple negotiations and launches while resolving day-to-day challenges.
• An entrepreneurial, resourceful, collaborative approach, with the ability to lead from the front, test new ideas quickly, and build scalable processes that accelerate growth.

Nice To Haves

• International marketplace or geographic expansion experience is a plus.

Responsibilities

• Develop and execute a marketplace partnership strategy and scalable processes focused on acquiring leading national, regional, and global consumer brands.
• Own growth, revenue, and profitability targets across a marketplace partner portfolio, including the performance of newly launched brands.
• Work directly with clients and draw on market trends and platform data to identify category, assortment, and geographic opportunities.
• Build and manage a prioritized pipeline across gifts, food and beverage, experiences, branded merchandise, and other relevant categories.
• Source, engage, and secure strategic brand and vendor partners.
• Develop compelling partner propositions and select the right model, whether direct or through distributors, aggregators, suppliers, or regional partners.
• Negotiate favorable pricing, margins, discounts, rebates, payment terms, service levels, minimum commitments, and other commercial terms.
• Lead partnerships from initial engagement through launch and ongoing performance, removing barriers that could affect quality, reliability, speed, or customer experience.
• Strengthen existing vendor relationships through performance reviews, renegotiations, growth plans, and corrective action where needed.
• Partner with Sales and Customer Experience and work directly with clients to drive marketplace adoption and transaction volume.

Benefits

• Competitive salary with generous stock options
• 401(k) with employer match
• Medical, dental & vision insurance, including mental health support and fast access to care
• Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
• A genuinely collaborative culture with innovative, fun, and ambitious people

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed