Director Marketplace Fulfillment Partnerships

TargetMinneapolis, MN
$135,000 - $243,000Hybrid

About The Position

As Target’s 3P marketplace continues to scale, logistics speed, reliability, and cost efficiency are critical enablers of guest trust, conversion, and long-term profitability. The Director, Fulfillment Partnerships, plays a pivotal leadership role in architecting and advancing the fulfillment network strategy that powers Target+ growth. The Director, Fulfillment Partnerships will own the strategy, business development, evaluation, and pilot commercialization of external fulfillment solutions for Target+ Marketplace. This leader will identify and manage the provider landscape, shape commercial models, structure pilots, define success metrics, and recommend whether Target+ should scale, stop, or evolve external fulfillment models as part of a longer-term Fulfillment by Target strategy that improves speed, reliability, cost-to-serve, and Partner adoption. The ideal candidate is a strategic, analytical, and commercially minded marketplace logistics leader who can build relationships externally, influence internally without direct authority, and bring structure to ambiguous, high-impact opportunities. This leader must balance speed-to-market with operational discipline, guest experience, Partner economics, and Target profitability.

Requirements

  • Four-year degree or equivalent experience required.
  • 8+ years of experience in marketplace, eCommerce, logistics, retail supply chain, business development, strategic partnerships, consulting, or related field.
  • 3+ years of marketplace/3P, eCommerce fulfillment, logistics service provider, or supply chain partnership experience strongly preferred.
  • Proven experience building external partnerships, managing complex business development pipelines, and negotiating or supporting commercial agreements.
  • Experience working with 3PLs, fulfillment providers, transportation providers, marketplace fulfillment services, reverse logistics providers, or related logistics networks preferred.
  • Strong understanding of marketplace seller economics, fulfillment cost-to-serve, delivery speed, operational SLAs, and Partner experience.
  • Strong financial and analytical capability, including business case development, scenario modeling, rate-card evaluation, GMV impact, margin impact, and investment tradeoff analysis.
  • Experience partnering with Product, Engineering, Data Science, Finance, Legal, Procurement, and Operations to translate business needs into scalable capabilities.
  • Strong communication and storytelling skills, with the ability to influence senior leaders and external partners.
  • Demonstrated ability to operate in ambiguity, create structure, and drive decisions in a fast-paced, startup-like environment.
  • Strong project and program management skills, including pilot design, launch readiness, risk management, and executive reporting.
  • Entrepreneurial and performance-driven, with the ability to balance guest experience, Partner needs, speed, cost, and profitability.
  • Resilient, adaptable, and decisive, with a strong bias for action and a high degree of ownership.

Nice To Haves

  • Experience designing or scaling marketplace fulfillment, managed logistics, seller services, white-label fulfillment, or 3PL partnership programs.
  • Experience with marketplace platforms, seller onboarding, order management, fulfillment integrations, or Partner Portal capabilities.
  • Experience working with or evaluating fulfillment models similar to FBA, MCF, WFS, or third-party marketplace fulfillment programs.
  • Experience preparing executive-level business cases, investment recommendations, and strategic roadmap materials.
  • Consulting, corporate strategy, or strategic partnerships experience preferred.

Responsibilities

  • Develop the Target+ external fulfillment strategy across 3PL, white-label, regional fulfillment, MCF, LTL / bulky-item, and other logistics service provider models.
  • Build and maintain a provider landscape and evaluation framework that compares capabilities, coverage, cost, scalability, integration complexity, service levels, and strategic fit.
  • Lead external provider conversations and partner with Procurement, Legal, Finance, GSCL, and enterprise Supply Chain to shape commercial terms, operating expectations, and contract inputs.
  • Develop pricing, subsidy, rate-card, incentive, and cost-sharing models that balance guest experience, Partner economics, and Target+ profitability.
  • Evaluate 3PL, white-label fulfillment, and MCF models that can improve Target+ delivery speed, seller fulfillment options, and long-term marketplace competitiveness.
  • Assess feasibility, economics, seller adoption, operational requirements, and the role these models could play in a longer-term Fulfillment by Target strategy.
  • Design and lead structured pilots with selected fulfillment providers and Marketplace Partners.
  • Define pilot scope, seller and category fit, success metrics, launch readiness, operating routines, issue-resolution paths, and scale/stop/iterate recommendations.
  • Translate external fulfillment models into clear Product, Engineering, and Data Science requirements.
  • Define needs for provider integration, seller onboarding, order routing, inventory visibility, delivery promises, tracking, returns flows, reporting, and performance dashboards.
  • Develop the seller value proposition, eligibility criteria, onboarding approach, and adoption playbook for external fulfillment solutions.
  • Establish provider scorecards, SLA expectations, operating routines, and business reviews to monitor speed, cost, reliability, promise accuracy, seller adoption, guest impact, returns performance, and escalation trends.
  • Lead across Target+ and enterprise partners to align fulfillment partnership work with Marketplace growth, guest experience, Partner needs, and enterprise supply chain strategy.
  • Build business cases and scenario models to recommend which fulfillment models should scale, evolve, or stop.
  • Operate as an individual-contributor Director in FY2026 while defining the FY2027 team structure, routines, and talent needs required to scale the Fulfillment Partnerships function.

Benefits

  • Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
  • 401(k)
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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