Senior Manager, Marketing Operations
About The Position
Grow Therapy is looking for a Marketing Operations Senior Manager to bring clarity, structure, and momentum to their growing marketing and creative team. This role will serve as the operational backbone of the creative process, leading cross-functional coordination, optimizing workflows, and ensuring the delivery of high-quality creative work on time and on budget. The position involves partnering closely with brand planning, design, copy, growth, legal, finance, media, and external vendors to manage end-to-end creative production. The ideal candidate will be a master planner with a calm, solutions-oriented mindset, deep familiarity with creative workflows, and a passion for organizing creative processes. This is an opportunity to architect and implement the ideal workflow and process for the team.
Requirements
- 10+ years of experience in account management, creative operations, or project management—ideally in an agency or in-house creative environment
- Proven track record managing digital-first campaigns and deliverables
- Proficiency in project management and collaboration tools (e.g., Notion, Workfront, Asana, Smartsheet, Adobe Creative Cloud, Slack, etc.)
- Strong attention to detail and ability to tell clear stories through presentations, spreadsheets, and written word
- Analytical mindset with the ability to track performance and refine systems over time
- Strong communication and stakeholder management skills
- Deep understanding of agency-style workflows, timelines, and team dynamics
- Ability to thrive in a fast-paced, ambiguous environment with multiple stakeholders and shifting priorities
- A calm, proactive, detail-obsessed approach to managing complexity and deadlines
Nice To Haves
- Experience in video and print
Responsibilities
- Manage the end-to-end planning, execution, and delivery of creative projects, including digital campaigns, social content, video, and print
- Oversee resource management and capacity planning across the creative team, ensuring optimal utilization of internal and external talent
- Serve as a primary point of coordination between creative, growth and media, and other cross-functional teams
- Propose, implement, and document scalable workflow processes that drive efficiency and clarity
- Develop and maintain detailed project timelines, deliverables, and budgets
- Identify project risks and blockers early, and implement solutions to keep work on track
- Lead project kickoffs, creative reviews, and postmortems, ensuring clear communication and accountability throughout
- Ensure all creative output aligns with project goals, brand standards, and stakeholder expectations
- Own vendor management and contracting
Benefits
- Comprehensive medical, dental, vision, life, and disability coverage
- No cost access to therapy through the Grow platform (available to US employees)
- Retirement savings programs
- Equity opportunities
- Flexible Time Off
- Company paid holidays
- Winter Break
- Up to 18 weeks of paid parental leave
- New child stipend
- Dedicated weekly flexible time for self care (Mental Health Mornings/Afternoons)
- Annual stipend to support personal wellbeing and professional growth (Wellness & Development Stipend)
- Pre tax commuter benefits
- Support for home workspace
- Meal benefits
- Wellness memberships
- Virtual care
- Pet insurance discounts (where available)
- Global travel assistance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
