Senior Manager, Marketing Operations
About The Position
Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). The Senior Manager, Marketing Operations, Project Manager is responsible for driving execution across Hightower's marketing organization through disciplined project management, operational leadership, and strategic integration planning. This role oversees marketing workflow management, including website project prioritization, vendor onboarding processes, ticket management, SLA tracking, and operational reporting. This role serves as a central hub connecting marketing, newly onboarding advisor teams, M&A, technology, compliance, and business stakeholders to ensure initiatives are delivered on time, efficiently, and at scale. A key responsibility of this role is leading the marketing integration of newly acquired advisor teams joining Hightower and Hightower Signature Wealth, ensuring a seamless onboarding experience, accelerating adoption of marketing capabilities, and project managing rebranding and website and social platform migrations.
Requirements
- Bachelor’s degree in marketing, business, or a related field
- 5+ years of experience in marketing operations or growth marketing within the financial services industry or a related field
- Strong leadership skills with experience managing a high-performing team
- Experience with digital marketing channels, analytics, and performance-tracking tools (Hubspot experience strongly preferred)
- Knowledge of compliance and regulatory requirements within the financial services industry
- The ability to stay up-to-date with industry trends and new marketing technologies
Nice To Haves
- Hubspot experience strongly preferred
Responsibilities
- Own the planning and prioritization of website projects and vendor onboarding for existing teams resulting from acquisitions.
- Identify marketing integrations risks, dependencies, resource constraints.
- Develop and execute marketing onboarding plans to ensure a smooth transition for new practices joining Hightower and Hightower Signature Wealth.
- Own Hightower's marketing technology ecosystem, including platform strategy, vendor management, contract oversight, budget tracking.
- Identifying opportunities to improve martech capabilities through AI, automation and process optimization.
- Partner with Product, Platform & Innovation, Compliance, and other cross-functional teams to evaluate, implement, and optimize marketing technologies that enhance the advisor and client experience.
- Develop scalable processes and governance that drive consistent adoption of marketing tools and best practices across Hightower and Hightower Signature Wealth advisor teams.
- Oversee the intake, prioritization, and resolution of marketing support requests, ensuring timely delivery and a consistent advisor experience.
- Partner with Marketing leadership to optimize planning, resource allocation, and execution.
Benefits
- Coverage on the first day of employment for medical, dental, and vision insurance
- Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
- Mother’s lounge onsite
- Flexible PTO plan
- In-office Monday through Thursday and work from home on Fridays
- Free brand-new gym in the Chicago office
- 401k matching plan
- HSA employer contributions
- Student loan assistance
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
