Senior Manager, Manufacturing Systems Engineering (ASRS)

Amgen • New Albany, OH

4d • Onsite

About The Position

Join Amgen’s Mission of Serving Patients. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Requirements

• Doctorate degree and 2 years of engineering, automation, manufacturing systems, logistics, or related experience; or Master’s degree and 6 years of engineering, automation, manufacturing systems, logistics, or related experience; or Bachelor’s degree and 8 years of engineering, automation, manufacturing systems, logistics, or related experience; or Associate’s degree and 10 years of engineering, automation, manufacturing systems, logistics, or related experience; or High school diploma/GED and 12 years of engineering, automation, manufacturing systems, logistics, or related experience.
• Experience leading engineers, technicians, or multidisciplinary technical teams in an operating manufacturing or distribution environment.
• Experience with ASRS, AGVs, AutoStore, conveyors, warehouse control systems, SAP EWM, or other automated material handling systems.
• Experience establishing technical support and escalation practices for continuous operations.
• Demonstrated ability to lead complex troubleshooting, root cause analysis, and sustained reliability improvements.
• Experience with commissioning, qualification, change control, and investigations in a regulated manufacturing environment.
• Demonstrated experience managing the lifecycle of complex automated systems, including continuous improvement, system upgrades, obsolescence management, expansion projects, and integration of new functionality.
• Experience providing engineering oversight for system modifications or expansion projects while maintaining design integrity, technical standards, and system reliability.
• Ability to define ownership and coordinate work across Operations, Engineering, Maintenance, Digital Technology, Quality, EHSS, Global Engineering/ETA, and external vendors.
• Strong skills in prioritization, decision-making, communication, and developing technical talent.
• Ability to balance urgent production needs with safe, compliant, reliable, and sustainable long-term solutions.

Responsibilities

• Lead, coach, and develop a team of engineers, system owners, and technicians.
• Set clear accountabilities, technical priorities, training plans, and performance expectations.
• Establish support coverage, escalation paths, and recovery procedures for automated warehouse systems in a 24/7 operation.
• Direct technical response to equipment failures, interface errors, and material flow interruptions.
• Coordinate troubleshooting and restoration with Warehouse Operations, Manufacturing, Maintenance, Digital Technology, Quality, and equipment vendors.
• Review system availability, transaction performance, recurring faults, and recovery times.
• Use performance data to prioritize corrective actions and reliability improvements.
• Ensure that system owners maintain current procedures, technical documentation, spare parts strategies, preventive maintenance requirements, and vendor support plans.
• Partner with Warehouse Operations to ensure automated systems support inbound, outbound, and manufacturing material flows.
• Resolve technical constraints affecting those flows.
• Provide engineering oversight for the end-to-end automated warehouse system, including ASRS equipment, conveyors, AGVs, AutoStore, warehouse control software, host interfaces, and connections to manufacturing and packaging lines.
• Define and maintain technical ownership across the team, including equipment, controls, software interfaces, and system performance.
• Lead or support investigations, root cause analysis, corrective actions, and change controls involving automated warehouse systems.
• Ensure changes to equipment, controls, software, and interfaces are assessed, documented, tested, and implemented in accordance with applicable site quality and safety requirements.
• Partner closely with Global ETA / ASRS technical leadership to maintain long-term system integrity, reliability, resilience, and alignment with enterprise engineering standards and strategies, including the assessment and implementation of lifecycle changes, technology upgrades, major system modifications, and new functionality.
• Partner with EHSS on equipment safety, access controls, risk assessments, and safe maintenance and recovery practices.
• Coordinate with Facilities Engineering on warehouse building systems and storage environments where their performance affects automated operations.
• Lead engineering support for the design, integration, commissioning, qualification, and operational readiness of new or modified automated warehouse capabilities.
• Ensure effective integration among the ASRS, AGVs, AutoStore, warehouse control systems, SAP EWM, and manufacturing/packaging lines, with clear testing and handoff to operations.
• Lead automated warehouse continuous improvement and engineering projects beyond routine operational support, including system optimization, capacity improvements, functionality enhancements, complex system integration, and business-driven expansion projects.
• Provide engineering oversight for automated warehouse expansion and modification projects to ensure engineering design quality, system integrity, and continued compliance with established technical requirements and standards.
• Develop team capability, procedures, and support arrangements before new systems enter routine operation.
• Own the technical improvement and lifecycle roadmap for automated warehouse systems, balancing immediate operational needs with long-term reliability, resilience, capacity, performance, and obsolescence risks.
• Support capital planning, equipment upgrades, technology refresh, vendor strategy, and expansion projects.
• Build effective working relationships with equipment manufacturers, system integrators, Global ETA, and internal partners.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed