Senior Manager, Manufacturing Quality (Floor Leader)

GE Appliances•Decatur, AL

1d•Onsite

About The Position

The Senior Manager, Manufacturing Quality provides strategic and operational leadership for plant quality performance, compliance, and continuous improvement in a high-volume manufacturing environment. The role leads the Quality Floor team and oversees production quality, component testing, Manufacturing Control Plan auditing, and quality improvement initiatives so products and processes consistently meet established standards. Working with Manufacturing, Engineering, Supplier Quality, and other cross-functional teams, this leader drives structured problem-solving, root cause analysis, and corrective and preventive actions to reduce defects, scrap, and rework and improve process capability. The role strengthens process controls and standard work, uses data to identify risks and prevent recurring issues, and builds a proactive quality culture. It also focuses on sustainable improvements to product reliability, cost of poor quality, and manufacturing performance. The position is based in Decatur, Alabama. Work takes place in a high-volume manufacturing environment and requires frequent walking and safety equipment, including eye protection, hearing protection, work boots, and hard hats. Off-shift and weekend work may be required. GE Appliances describes its work arrangements as flexible, to be discussed with the leader in light of individual, team, and organizational needs.

Requirements

Bachelor of Science degree in Engineering or a related discipline.
At least 7 years of experience with manufacturing quality or NPI quality projects and process improvement.
Experience developing and implementing product and process Quality Management Systems.
Previous team and project leadership experience, including goal setting, monitoring performance against goals, and providing feedback, development, and accountability.
Proficiency with Excel, Word, PowerPoint, Minitab, and Outlook.
Must be legally authorized to work in the United States at hire and maintain that authorization without current or future employer or school sponsorship.
Must use required safety equipment in the manufacturing environment and be able to meet the role’s frequent-walking demands.
Off-shift and weekend work may be required.

Responsibilities

Promote and support the Appliance Production System (APS) philosophy and drive continuous improvement in quality and adjacent areas.
Coach team members and encourage focused cross-functional collaboration.
Partner with Product Line Quality, Business Operations, and Manufacturing Engineering leaders to establish, sustain, and improve product quality through engineering problem-solving and supporting systems.
Promote a method-based, rapid response to new quality issues.
Develop team performance metrics tied to factory performance, including FPY, EOLA, and scrap, and to product-line financial measures, including warranty, damage, concessions, scrap, and consumer education.
Lead the team in identifying and completing projects and tasks that support quality and financial targets; assign tasks and establish accountability at appropriate levels.
Collaborate with product-line Engineering, Field Quality, and Service organizations to understand and respond to part- or system-level performance issues affecting owner use and satisfaction.
Use owner feedback and internal leading-indicator data, including Engineering, EOLA, and CAT/CUT labs, to respond to product quality and reliability issues.
Identify and execute projects that improve the cost of operations; own the broad Corrective and Preventive Actions (CAPA) and Corrective Action Request (CAR) approach to problem-solving.
Work with Design, Operations, and Quality leadership to prioritize funding and resources for targets and continuous improvement.
Own Manufacturing Control Plan attributes for broad areas and oversee training, execution, auditing, and improvement of the plan.
Support improvements to workstation documentation; create, update, and maintain Manufacturing Control Instructions (MCI), visual aids, and alerts or single-point lessons as needed.
Provide technical oversight for the development, sustainment, and continuous improvement of factory quality.