Information Technology - Senior Manager / Manager Quality Assurance, Omni Technology

Aritzia•Vancouver, BC

15d•CA$100,000 - CA$300,000•Onsite

About The Position

Aritzia is growing, and our Omni Technology team is growing with it. This is a unique opportunity to be part of the team responsible for architecting, designing, implementing, and continuously improving omni-channel technology solutions, with a focus on Order Management, Payments, Order Fulfillment, and Inventory Availability. As the Senior Manager / Manager QA, Omni Technology, you will be responsible for managing and driving quality assurance efforts across multiple projects, ensuring the consistent delivery of high-quality solutions and products. You will lead the creation and execution of test plans and test scripts, and manage test data and environment readiness, to enable Aritzia’s Technology and cross-functional teams, ensuring quality is maintained at every technology project lifecycle stage. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia — while enjoying one yourself.

Requirements

Proven and best-in-class skills, education, and/or applicable certifications
Degree in Computer Science, Information Technology, Management, or related field is an asset
Proven experience in leading and mentoring QA teams, fostering a culture of growth and development
Experience in test automation (e.g., Selenium, Cypress, Tosca), performance testing (e.g., JMeter, LoadRunner), and CI/CD pipelines
Proficient in Agile and Waterfall methodologies, ensuring effective integration and continuous delivery across diverse development environments
Strong ability to collaborate effectively with cross-functional partners to align objectives and deliver results
Proven experience in developing and implementing test strategies for complex, high-impact projects with a focus on scalability, quality, and efficiency
Exceptional leadership, mentorship, and communication skills, with the ability to drive team performance
Excellent problem-solving and critical-thinking abilities
A growth mindset and commitment to continuous development and improvement
A commitment to quality and investing in results that add value to the business

Responsibilities

Implement structured testing that ensures functionality, identifying and addressing deficiencies, balancing manual and automated testing to maximize coverage and resource efficiency and to deliver high-quality solutions
Establish and continuously refine QA processes and a strategic test approach for Omni Technology
Lead the development and implementation of scalable and comprehensive test plans
Participate in the entire technology project lifecycle, from planning and design through execution and release, ensuring quality is maintained at every stage
Partner with the QA automation engineering team to seamlessly integrate automated testing into the CI/CD pipeline, driving continuous delivery and ensuring efficient, scalable test execution across all environments
Lead defect triage and resolution, ensuring efficient prioritization, tracking, and closure of issues while leveraging root cause analysis to implement preventative measures