About The Position

The Healthcare Revenue Cycle Senior Manager provides clients with senior-level healthcare consulting services by assessing the client’s business needs, recommending and implementing solutions, and managing BDO and client staff in this process. This position reflects significant industry experience in a hospital or practice setting commensurate with a senior leadership role.

Requirements

  • Bachelor’s degree, required
  • Fifteen (15) or more years of healthcare finance, revenue cycle operations, clinical operations, or vendor/consultant-based experience, required
  • Five (5) or more years’ experience with healthcare EHR vendor systems for large group practices, and or hospitals, required
  • Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required
  • Executive presence, with the ability to act as primary contact on assigned engagements
  • Excellent verbal and written communication skills, as well as presentation skills
  • Strong analytical and advanced research skills related to industry trends, market competition and technology
  • Solid organizational skills, especially the ability to meet project deadlines with a focus on details
  • Ability to successfully multi-task while working independently or within a group environment
  • Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
  • Ability to interact effectively with people at all organizational levels of the Firm and with clients
  • Capacity to build and maintain strong relationships with internal and client personnel
  • Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
  • Ability to travel 50% or more, required

Nice To Haves

  • Epic Certification, preferred
  • Proficiency in the use of Epic, Cerner, or athenaIDX, preferred

Responsibilities

  • Develops central patient access and revenue cycle functions on a project basis similar to Single business office for professional and hospital services
  • Central patient access unit for registration and scheduling
  • Standardized policies and procedures
  • Assesses revenue cycles
  • Thoroughly reviews front and backend operations
  • Analyzes and redesigns workflow
  • Conducts performance metrics and benchmarking
  • Analyzes report functions and results thereof
  • Reviews revenue cycle systems, including third party solutions
  • Reviews charge capture (manual and EHR) and reconciliation processes
  • Identifies and prioritizes opportunities for improvement
  • Examines and provides recommendations for staffing size, structure & benchmarking
  • Acts as Charge Data Master, overseeing projects to include: Physician Education, Coding and compliance audits, EHR form/template assessment, Code scrubber technologies, CDM Assessment and Maintenance
  • Manages interim revenue cycle for clients, as needed in similar capacity to Executive leadership
  • Supervisors Third-party contracting and settlement negotiations
  • Vendor selection for outsourced billing management
  • Supervises the day-to-day workload on assigned engagements and reviews work product
  • Up-sells after initial engagement, as relevant
  • Travels 50% or more of the time to client sites
  • Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet the project goals and objectives
  • Communicates with BDO senior leadership and client management to meet budget and target dates
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