Senior Manager, Maintenance - Bus

Chicago Transit Authority•Chicago, IL

About The Position

Manages and directs the development, implementation, and monitoring of the Authority’s Bus Maintenance programs within an assigned area. Reviews inspections and inspection logs, recommends preventive maintenance and modifications, and provides staff development opportunities to promote safety and achieve department and Authority goals. Coordinates maintenance activities across multiple shops, manages reactive and preventive work plans, and ensures buses meet Authority standards. Develops and monitors maintenance processes, procedures, programs, policies, and goals. Works with internal and external departments, reviews maintenance and productivity reports, conducts safety inspections and investigations, oversees training and performance management, and responds to service delays, incidents, and accidents. This role reports to it the Manager, Maintenance - Bus. The position is based in a general office environment, requires travel to CTA, vendor, and transit property locations, and includes frequent exposure to bus shop and garage conditions. The employee is on call 24 hours a day, 7 days a week. Exempt (Non-Union) employees must live within the CTA Statutory Service Area when hired or within six months of beginning employment at CTA. Applicants, if hired, must comply with CTA’s residency ordinance. The target salary is $140,627.46; final salary may be higher or lower based in part on the selected candidate’s qualifications.

Requirements

Bachelor’s degree in Mechanical Engineering, Business Management, Transportation Planning, Public Administration, or a related field, plus five years of experience in vehicle maintenance and repair, including one year in a supervisory or management role; an equivalent combination of education and experience relating to the position is also acceptable.
Valid State of Illinois Driver’s License.
Detailed knowledge of the scope and types of repairs, inspections, and maintenance performed at the terminal or garage level.
Detailed knowledge of vehicle maintenance program principles, policies, and practices.
Detailed knowledge of shop and garage operations, equipment, and vehicle maintenance practices and programs.
Detailed knowledge of applicable union contracts, union crafts’ work, and the duties of skilled and unskilled field personnel.
Working knowledge of environmental safety, chemicals, and waste.
Working knowledge of trade contracts and unions.
Strong organizational, management, and attention-to-detail skills, including the ability to define, develop, and evaluate objectives, standards, and performance levels.
Ability to plan, manage, and coordinate bus maintenance for assigned garages.
Intermediate computer skills using basic office software applications.
Ability to plan, review, assign, and evaluate subordinate personnel’s work.
Ability to manage large-scale, multiple projects and drive results by identifying and resolving significant problems within the scope of responsibility.
Ability to deal professionally, courteously, and tactfully with the public and coworkers.
Ability to prepare clear and concise administrative and financial reports.
Ability to analyze problems, identify alternatives, project consequences, and implement recommendations supporting Authority and departmental goals.
Ability to establish and maintain effective working relationships.
Ability to interpret and apply federal, state, and local policies, laws, and regulations.
Ability to direct and supervise managerial, professional, technical, and clerical staff responsible for a large and complex maintenance program.
Ability to lift small- to medium-sized tools weighing up to 50 pounds.
Ability to remain in a stationary position for extended periods and constantly operate a computer and other office productivity machinery.
Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area at the time of employment or within six months of beginning employment at CTA.
Applicants, if hired, must comply with CTA’s residency ordinance.
Must be available on call 24 hours a day, 7 days a week.

Nice To Haves

Experience in a transit environment.
Experience managing a large union staff.

Responsibilities

Coordinate maintenance and preventive work plans and activities across multiple shops, including daily reactive maintenance, based on maintenance system information and available manpower.
Direct preventive maintenance programs, including seasonal changes, and adjust plans as needed.
Organize managers’ and repairmen’s work activities and schedules.
Develop maintenance processes and procedures; administer and monitor programs, policies, goals, and departmental objectives; and improve team workflow.
Administer managers’ goals and performance review programs and Risk Management.
Coordinate with internal and external departments on Bus Maintenance matters, representing the route in company-wide programs and initiatives.
Work with Bus Heavy Maintenance and Bus Engineering/Tech Service to communicate and resolve maintenance issues, warranty audits, and trends.
Oversee managers’ and repairmen’s scheduling, lost-time matters, and payroll issues, coordinating with relevant internal and external representatives.
Review defect, repeater, productivity, and material reports to identify trends and develop action plans for reactive and preventive maintenance work.
Conduct safety inspections of maintenance projects and garages, and conduct safety audits and disciplinary investigations; prepare discharge recommendations and grievance responses as appropriate.
Review safety audit accuracy and identify, plan, and coordinate improvements to service delivery methods and procedures.
Oversee staff development and training; review training materials and bulletins on maintenance and preventive procedures and techniques.
Approve work-process updates and improvements, identify opportunities to increase efficiency and safety, set staff goals, and implement performance improvement plans.
Approve corrective action and discipline in accordance with current Corrective Action Guidelines.
Respond to service delays, unusual incidents, facility incidents, accidents, and other unusual occurrences, providing oversight and incident management.
Hire, train, develop, monitor, and evaluate staff performance; review and recommend personnel actions for approval.
Perform related duties as assigned.