Senior Manager, Learning and Engagement - Arlington HQ

The People Concern•Los Angeles, CA

20h•$76,500 - $140,000•Hybrid

About The Position

The Learning and Employee Engagement Departments are managed by a central leadership team that is responsible for overseeing all functions of both departments. The Learning Department is responsible for all centralized staff learning and training including New Employee Orientation, People Leader Orientation, People Leader Academy and People Concern University. The Learning Department also coordinates all mandatory and compliance-related training. The Employee Engagement Department is responsible for three primary goals including employee experience, employee connection, and internal communications. This includes activities such as the coordination of agency-wide special events, agency-wide communications, and review of internal processes. Under the supervision of the Director of Learning and Engagement, the Senior Manager, Learning and Engagement will lead the implementation of all activities of departments including ongoing and new opportunities and supervise the Learning Coordinator and the Employee Engagement Coordinator. The Manager, Learning and Engagement will have the opportunity to give strategic input into the future direction of the department, both initially and on an ongoing basis.

Requirements

Bachelor’s degree, or an equivalent combination of education and experience required
Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record
Strong commitment to diversity, equity, and inclusion and the ability to identify ways to incorporate it in employee engagement activities
Self-motivated and able to successfully work in a fast-paced environment
Strong interpersonal skills with an ability to work effectively with a wide range of people, teams and vendors
Ability to think critically about problems and be creative in finding solutions
Strong communication skills, including written and oral
Advanced organizational skills with the ability to handle multiple assignments
Detail oriented with excellent time management and communication skills
Strong computer skills, including Microsoft Office proficiency
Demonstrates an ability to use new technology to enhance the employee learning experience
Ability to operate media equipment such as projectors and personal computers

Nice To Haves

Client-serving experience
Bilingual Spanish speaker

Responsibilities

Oversees the day-to-day activities of the Learning Department and the Employee Engagement Department in coordination with the Director of Learning and Engagement.
Applies a diversity, equity, and inclusion lens to all department activities.
Oversees logistics for department activities and in-person events including venue procurement, transportation of supplies and equipment, set up/break down of venues.
Leads initiatives to increase understanding and commitment to the Expected Behaviors of all staff and People Leaders.
Oversees the Learning Coordinator and the Employee Engagement Coordinator.
Other duties as assigned and needed.
In coordination with the Director of Learning and Engagement, oversees and implements Learning functions such as content review, creation, and revision, evaluation, facilitator recruitment and support, and attendee management.
Fosters a culture of learning by championing Learning Department initiatives and collaborating across-agency in order to improve the onboarding process, agency culture, professional development and learning opportunities across departments and disciplines.
In coordination with the Director of Learning and Engagement, oversees and implements progress in the Employee Engagement pillars: systems maintenance and improvement, internal communication, and connection.
Leads annual engagement surveying, analysis, reporting, and work plan implementation.
Oversees all-staff engagement and integration events, including but are not limited to: monthly Town Hall by Call, People Co Con, Day in the Park, Contests
Fosters a culture of collaboration and access.
Oversees all internal communications in coordination with Director of Learning and Engagement, through Employee Engagement Coordinator, including copy writing, editing, branding, formatting, strategy.
Leads online platform utilization of SharePoint, Engage, Mailchimp, Snappy, and WorkTango.
Champions the professionalization of agency communications and materials.

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates