Senior Manager, Learning and Development - Assurance

Baker Tilly•Tampa, FL
•$127,000 - $260,380

About The Position

The Learning & Development Senior Manager, Assurance is responsible for the strategy, design, development, and implementation of technical and functional learning for client-facing Assurance Practice team members. The role partners across learning portfolios to develop a readiness model that meets the needs of the Baker Tilly Assurance Practice. As a new role, it calls for strong relationship-building and entrepreneurial skills to create a learning support ecosystem for Assurance team members. Performance consulting, learning program management, and learner-centric design are essential. The position develops and implements learning strategy and operations, creates blended curricula for technical topics, and supports performance, business outcomes, and continuing professional education requirements. Baker Tilly identifies collaboration, critical thinking, emotional intelligence, executive presence, growth mindset, intellectual curiosity, and results focus as success skills for this role.

Requirements

  • Bachelor’s degree required; emphasis in learning or a related field preferred. A master’s degree is preferred.
  • At least 8 years of Learning and Development or related experience in a complex organization.
  • At least 4 years of experience managing others, including demonstrated involvement in building and leading high-performing teams and fostering an inclusive culture.
  • Legally authorized to work in the United States on a full-time basis upon hire; candidates requiring employment visa sponsorship now or in the future will not be considered.
  • Experience developing and implementing learning strategy and operations for technical content.
  • Experience with adult learning principles and learning curriculum and content design and development across multiple learning modalities.
  • Strong project management skills, including the ability to multitask and prioritize in a fast-paced environment.
  • Knowledge of and experience with Learning Management Systems, online course creation tools, and webinar or virtual classroom platforms.
  • Strong executive presence and the ability to develop relationships, build rapport, and interface effectively with all levels of the firm.
  • Strong written and verbal communication and interpersonal skills.
  • High proficiency with Microsoft Office Suite, including Windows, PowerPoint, Word, Excel, and Outlook.

Nice To Haves

  • Emphasis in learning or a related field in the bachelor’s degree.
  • Master’s degree.
  • Experience in public accounting or a professional services environment.

Responsibilities

  • Develop the strategy and implementation plan for firm-wide learning for the assigned client group, aligned with the overall firm learning vision and strategy, and provide solutions that improve performance, drive business outcomes, and meet continuing professional education requirements.
  • Develop and grow relationships with service line and Professional Practice Group leadership and stakeholders, using performance consulting to identify learning needs for the portfolio.
  • Design, maintain, and evolve the firm-wide learning curriculum portfolio for the assigned client group, partnering with stakeholders and practice subject matter experts and leveraging best practices and future-focused innovations.
  • Create an annual plan to execute the curriculum portfolio strategy and manage work plans and milestones with strong project management.
  • Own the curriculum portfolio for the assigned client group, leading a team in curriculum and program design, delivery, and evaluation.
  • Lead direct reports and other learning team members, fostering high performance and developing people through advocacy, coaching, mentoring, and training.
  • Oversee curriculum portfolio operations, including budgeting, resources, facilitator recruitment and management, delivery management, communications, evaluation, reporting, and vendor relationships.
  • Partner with Learning and People Team colleagues to ensure a common approach and consistency across firm learning and people initiatives.
  • Travel as needed, approximately 10%.

Benefits

  • Comprehensive compensation and benefits package for eligible employees.
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