Senior Manager IT Portfolio

Ryder•Coral Gables, FL
•$140,000 - $160,000

About The Position

The Senior Manager IT Portfolio is responsible for maturing the lean portfolio and project management framework across Ryder’s IT organization. The role partners with IT and business stakeholders to develop value-oriented plans, support proactive decision-making, and manage portfolio demands, constraints, risks, and dependencies. It oversees portfolio reporting to IT leadership, including budget and schedule health, risks and mitigation plans, intake, demand, and resource management.

Requirements

  • Bachelor’s degree required in Information Technology, Computer Science, Business Management, or a related field; other majors are considered individually.
  • Seven or more years of IT program or project management experience, including demonstrated portfolio management skills in project/product intake, resource planning, demand management, budget management, and product management, with Delivery Team experience.
  • Six or more years of process improvement or project management experience, including at least six years as a Portfolio Manager, Program Manager, or Delivery Lead.
  • Three or more years of significant experience in an Enterprise IT organization using multiple Agile delivery frameworks or tools.
  • Demonstrated ability to use project plans, enterprise resource management plans, issue logs, and risk and mitigation strategies, and knowledge of Agile, project, and portfolio management methods, processes, and tools.
  • Strong emotional intelligence, influencing and negotiation skills, conflict management, and ability to communicate across organizational levels and functions.
  • Experience measuring team delivery, maturity, and performance and creating metrics and dashboards that show portfolio value flow, performance, and efficiency.
  • Strategic planning skills, understanding of IT operating models, and experience developing strategies and delivering solutions with multiple teams.
  • Experience leading complex workstreams and coordinating cross-functional teams, departments, and interdependent projects to maintain portfolio alignment.
  • Ability to organize, plan, and execute large-scale teams from conception through implementation, and lead the work of department staff or project/product teams.
  • Effective presentation skills, including presenting succinctly to virtual, in-person, and executive audiences.
  • Ability to adapt to shifting priorities, work independently in a fast-paced environment, manage time and priorities, and take accountability for individual and team results.
  • Detail orientation and strong follow-up practices; understanding of IT estimation for initiatives of varying scale and complexity, and efficient utilization of staff and non-labor resources.
  • Technical aptitude and ability to learn new systems quickly and take on administrator responsibilities.
  • Relevant project, Agile, or portfolio certifications are listed: SAFe Agilist (SA), SAFe Release Train Engineer (RTE), SAFe Program Consultant, Certified Scrum Master (CSM), Certified Scrum Professional (CSP), PMI Project Management Professional (PMP), PMI-ACP, SAFe Lean Portfolio Management 5.1 or higher (LPM), or Portfolio Performance Management (PPM).

Nice To Haves

  • Master’s degree in Information Technology, Computer Science, Business Management, or a related field.
  • Three or more years of experience leading agile transformations by coaching and transitioning teams, programs, and portfolios at all organizational levels, including senior leadership.
  • Beginner knowledge of 3PL, supply chain, logistics, or similar industry business knowledge, practices, or processes.
  • Six Sigma and/or Agile experience.

Responsibilities

  • Manage portfolio budgets ranging from $10 million to $100 million, apply accounting rules for expense and capital activities, and help ensure budgets are used effectively to achieve scope and anticipated benefits.
  • Partner with IT Finance on labor forecasting and project and program reporting; evaluate prior funding decisions, planned budgets, actual expenditures, and variances.
  • Build effective relationships with IT and business partners to improve communication and support resource demand planning, budget management, strategic alignment, change management, and project pipeline planning.
  • Contribute to strategic planning by advising on options, risks, costs and benefits, and impacts on departmental processes.
  • Support capital expense planning, business cases, funding and budgets, backlog management, pre-project planning, cost estimation, investment management, and business relationship management.
  • Evaluate portfolio investment performance against goals, objectives, and key results; support value-driven development and track performance indicators and return on investment.
  • Promote and coach Lean-Agile principles and continuous delivery, encourage self-managing cross-functional teams, and provide guidance to Project Managers, Scrum Masters, Product Owners, and team members.
  • Define and implement portfolio management processes for evidence-based IT investment decisions, including planning, data collection, analysis, prioritization, reporting, and governance.
  • Optimize financial and resource allocation across projects and programs while balancing portfolio value and risk.
  • Support implementation and administration of the project portfolio management solution across IT, including prioritization, program and project tracking, and resource alignment.
  • Establish regular process reviews and continuous improvement mechanisms, and support Delivery Leads and Program and Project Managers in following delivery governance and methodology.
  • Manage risks and dependencies, escalate impediments, and communicate portfolio risks, issues, and activities to teams, business owners, and leaders.
  • Improve value flow through the portfolio by assessing and optimizing practices such as DevOps, Product Management, Security, and Architecture in the Continuous Delivery Pipeline.
  • Support projects or project functions as bandwidth allows; coach scrum leaders on ART and Lean-Agile practices; stay current with the Agile community; participate in portfolio and program management process improvement and standardization; and perform other assigned duties.

Benefits

  • Medical insurance
  • Prescription coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off for vacation, illness, and bereavement
  • Family and parental leave
  • 401(k) retirement savings plan
  • The position may be eligible for an annual bonus, commission, and/or long-term incentive plan.
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