Senior Manager IT Portfolio

Ryder Supply Chain Solutions•Coral Gables, FL
•$140,000 - $160,000

About The Position

The Sr. IT Portfolio Manager matures the lean portfolio and project management framework across Ryder’s IT organization. The role builds collaborative relationships with IT and Business partners and develops cost-effective, value-oriented plans that support strategic business outcomes and proactive decisions about demands, constraints, risks, and dependencies. The position manages portfolio budgets, supports labor forecasting and reporting, develops and maintains portfolio reporting standards, and reports performance metrics to IT leadership. It also guides portfolio investment and resource decisions, supports business cases and project intake, and evaluates investment performance against stated objectives and results. As a servant leader, the Sr. IT Portfolio Manager promotes and coaches Lean-Agile practices, supports self-managing teams, and helps optimize the delivery of value across the portfolio. The role defines and improves portfolio governance and management processes, administers the portfolio management solution, monitors risks and dependencies, and communicates portfolio status to stakeholders. Travel is 1–10%.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Management, or a related field; other majors may be considered individually.
  • Seven or more years of IT Program/Project Management experience with demonstrated project portfolio management skills, including project/product intake, resource planning, demand management, budget management, product management, and Delivery Team experience.
  • Six or more years of process improvement or project management experience, including at least six years as a Portfolio Manager, Program Manager, or Delivery Lead.
  • Three or more years of significant experience in an Enterprise IT organization using multiple Agile Delivery Frameworks or tools.
  • Demonstrated ability to measure team delivery, maturity, and performance and create reporting metrics and dashboards that illustrate portfolio value flow, performance, and efficiency.
  • Strategic planning skills; understanding of IT operating models; and experience developing strategies and delivering solutions with multiple teams.
  • Experience leading complex workstreams and coordinating cross-functional departments, interdependent projects, and project and consultant teams.
  • Experience organizing, planning, and executing large-scale teams from conception through implementation.
  • Ability to lead and direct department staff or project/product teams.
  • Strong communication, presentation, emotional intelligence, negotiation, conflict-management, and influencing skills, including communicating with senior leadership and executive-level audiences.
  • Experience with project plans, enterprise resource management plans, issue logs, risk and mitigation strategies, and Agile, project, and portfolio management methods and tools.
  • Ability to adapt quickly to shifting priorities and align activities with organizational goals.
  • Self-driven, able to work independently in a fast-paced environment, with strong time management and prioritization skills.
  • Accountability for execution and individual and team results at corporate and divisional levels.
  • Detail-oriented with excellent follow-up practices.
  • Understanding of IT estimation for small through large and complex initiatives, and efficient utilization of staff and non-labor resources.
  • Technically savvy and able to learn new systems quickly and assume administrator responsibilities.
  • Ability to build strong relationships with clients and project teams.
  • Ability to work with software procurement and deployment methodologies.
  • SAFe Agilist (SA), SAFe Release Train Engineer (RTE), SAFe Program Consultant, Certified Scrum Master (CSM), Certified Scrum Professional (CSP), PMI Project Management Professional (PMP), PMI-ACP, SAFe Lean Portfolio Management 5.1 or higher (LPM), or Portfolio Performance Management (PPM) certification(s) are listed.
  • Travel requirement of 1–10%.

Nice To Haves

  • Master’s degree in Information Technology, Computer Science, Business Management, or a related field.
  • Three or more years of experience leading Agile transformations by coaching and transitioning teams, programs, and portfolios at all organizational levels, including senior leadership.
  • Beginner-level business knowledge or experience in 3PL, Supply Chain, Logistics, or similar industries.
  • Six Sigma and/or Agile experience.

Responsibilities

  • Manage portfolio budgets, including expense and capital activities, and ensure funding is used effectively to achieve scope and anticipated benefits.
  • Work with IT Finance on labor forecasting and project and program reporting; review prior funding decisions and compare planned budgets with actual expenditures and variances.
  • Build effective relationships with IT and Business partners to support resource demand planning, budget management, strategic alignment, change management, and project pipeline planning.
  • Contribute to strategic planning and advise on options, risks, costs, benefits, and impacts on departmental processes.
  • Partner with IT, Finance, and Business stakeholders on capital expense planning, business cases, project and product funding, backlog management, pre-project planning, cost estimation, investment management, and business relationships.
  • Evaluate portfolio investment performance against stated goals, objectives, and key results, and connect performance indicators and return on investment to organizational vision.
  • Promote and coach Lean-Agile principles and continuous delivery, empowering teams to become self-managing and providing guidance to Project Managers, Scrum Masters, Product Owners, and team members.
  • Define and implement portfolio management processes for planning, data collection, analysis, prioritization, reporting, governance, and evidence-based investment decisions.
  • Optimize the allocation of financial and human resources across projects and programs while balancing portfolio value and risk.
  • Support implementation and administration of the project portfolio management solution across IT, with emphasis on prioritization, tracking, resource alignment, and successful execution.
  • Create regular process reviews and continuous improvements that support delivery teams and adherence to governance and methodology.
  • Manage risks and dependencies, escalate impediments, and communicate portfolio risks, issues, and activities to teams, business owners, and leaders.
  • Improve value flow through the portfolio by assessing and optimizing practices related to DevOps, Product Management, Security, Architecture, and the Continuous Delivery Pipeline.
  • Support one or more projects or project functions as bandwidth allows.
  • Guide and coach scrum leaders on the ART and Lean-Agile practices; stay current with emerging themes in the Agile community.
  • Participate in Portfolio and Program Management process improvement and standardization activities.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Prescription coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off for vacation, illness, and bereavement
  • Family and parental leave
  • 401(k) retirement savings plan
  • The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.
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