Senior Manager, IT PMO

Arrow•Denver, CO

17h•Hybrid

About The Position

The Senior Manager, IT PMO will lead, mentor, and develop a team of Project Managers and Project Coordinators. This role involves establishing clear roles, responsibilities, and performance expectations for project delivery staff, and building a high-performing PMO organization aligned with enterprise priorities. The position requires providing coaching on project delivery, stakeholder management, and risk mitigation, as well as managing resource allocation, workload balancing, and staffing plans across the PMO. The Senior Manager will define, implement, and continuously improve standardized project management methodologies, tools, and templates, ensuring all projects adhere to defined governance standards, stage gates, and approval processes. This role drives consistency in project execution across all business and IT domains and establishes and enforces best practices for scope management, risk and issue management, change control, financial tracking and control, and ensures compliance with architectural, security, and enterprise standards throughout delivery. Additionally, the Senior Manager provides oversight of the full project lifecycle, monitors portfolio health, facilitates prioritization processes, and drives cross-project coordination. The role also involves establishing standardized reporting frameworks, ensuring accurate and timely reporting of project status, financials, risks, issues, and dependencies, and providing executive-level dashboards. Partnering with business and IT leaders, the Senior Manager facilitates governance forums, drives decision-making, and ensures alignment between project delivery and business value realization. Continuous improvement of PMO capabilities, processes, and tools, establishing and tracking KPIs, and leading PMO maturity initiatives are key aspects of this role. The Senior Manager will promote a culture of accountability, discipline, and delivery excellence.

Requirements

Bachelor’s degree in Information Technology, Business, or related field
10+ years of experience in IT project/program management
5+ years of experience leading a PMO or managing project teams
Experience in enterprise-scale project portfolio management environments
Strong leadership and team development capabilities
Deep expertise in project management methodologies (Waterfall, Agile, Hybrid)
Proven ability to drive governance, standardization, and operational discipline
Advanced reporting, analytics, and dashboarding capabilities
Strong stakeholder management and executive communication skills
Experience managing cross-functional, global project portfolios
This position is not eligible for visa sponsorship
This position is not open to contract employees

Nice To Haves

Master’s degree preferred
PMP or equivalent certification preferred
Experience with PPM tools (e.g., ServiceNow, Planview, MS Project) preferred
Experience in large, global IT organizations with distributed teams preferred
Demonstrated ability to stand up or transform a PMO preferred

Responsibilities

Lead, mentor, and develop a team of Project Managers and Project Coordinators
Establish clear roles, responsibilities, and performance expectations for project delivery staff
Build a high-performing PMO organization aligned to enterprise priorities
Provide coaching on project delivery, stakeholder management, and risk mitigation
Manage resource allocation, workload balancing, and staffing plans across the PMO
Define, implement, and continuously improve standardized project management methodologies, tools, and templates
Ensure all projects adhere to defined governance standards, stage gates, and approval processes
Drive consistency in project execution across all business and IT domains
Establish and enforce best practices for: Scope management, Risk and issue management, Change control, Financial tracking and control
Ensure compliance with architectural, security, and enterprise standards throughout delivery
Provide oversight of the full project lifecycle from intake through closure
Ensure projects are delivered according to approved scope, schedule, and budget baselines
Monitor portfolio health, identifying risks, dependencies, and opportunities across projects
Facilitate prioritization processes in alignment with business and IT leadership
Drive cross-project coordination and dependency management
Establish standardized reporting frameworks for project and portfolio performance
Ensure accurate and timely reporting of: Project status (health, milestones, deliverables), Financials (budget vs. actuals, forecasts), Risks, issues, and dependencies, Resource utilization
Provide executive-level dashboards and insights to senior leadership
Ensure transparency into project status, costs, and outcomes across the enterprise
Partner with business and IT leaders to ensure alignment on project priorities and outcomes
Facilitate governance forums, steering committees, and executive reviews
Drive decision-making through data-driven insights and escalation management
Ensure alignment between project delivery and business value realization
Drive continuous improvement of PMO capabilities, processes, and tools
Establish and track KPIs for PMO effectiveness and project success
Lead PMO maturity initiatives, including: Standardizing intake and prioritization processes, Improving reporting and visibility, Enhancing resource management practices
Promote a culture of accountability, discipline, and delivery excellence

Benefits

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
On-site Café with Catering Option for Busy Lifestyles
24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
Bike Racks