The Senior Manager, IT PMO will lead, mentor, and develop a team of Project Managers and Project Coordinators. This role involves establishing clear roles, responsibilities, and performance expectations for project delivery staff, and building a high-performing PMO organization aligned to enterprise priorities. The position requires providing coaching on project delivery, stakeholder management, and risk mitigation, as well as managing resource allocation, workload balancing, and staffing plans across the PMO. The Senior Manager will define, implement, and continuously improve standardized project management methodologies, tools, and templates, ensuring all projects adhere to defined governance standards, stage gates, and approval processes. This role drives consistency in project execution across all business and IT domains and establishes and enforces best practices for scope management, risk and issue management, change control, and financial tracking. The Senior Manager will provide oversight of the full project lifecycle, monitor portfolio health, and facilitate prioritization processes. They will establish standardized reporting frameworks for project and portfolio performance, ensuring accurate and timely reporting of project status, financials, risks, issues, and dependencies. Partnering with business and IT leaders, the Senior Manager will ensure alignment on project priorities and outcomes, facilitate governance forums, and drive decision-making through data-driven insights. Continuous improvement of PMO capabilities, processes, and tools, along with establishing and tracking KPIs for PMO effectiveness, are key responsibilities. The role also involves leading PMO maturity initiatives and promoting a culture of accountability, discipline, and delivery excellence.
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Job Type
Full-time
Career Level
Manager