Senior Manager, IT – Manufacturing Capabilities

The Kraft Heinz CompanyToronto, ON
Hybrid

About The Position

The Senior Manager, IT – Manufacturing leads end-to-end delivery of technology programs and projects that enable and optimize manufacturing operations within the global Production Execution Capability. This role partners closely with Plant Operations, and IT product/service teams to deliver scalable, compliant solutions across manufacturing sites. The position is accountable for project governance, project delivery performance (scope/schedule/cost), vendor execution, and successful adoption of solutions under manufacturing capabilities as well as being a full stack application owner. This role requires exceptional leadership and communication, with a focus on enhancing/improving project & service delivery, operational excellence and reliability, and ensuring cybersecurity compliance.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 8 years of experience in IT, with at least 4 years in project delivery role and/or Application Management
  • Demonstrated experience delivering solutions in manufacturing environments (discrete, process, or regulated manufacturing).
  • Strong knowledge of manufacturing systems and integration patterns (including integration to shop floor and integration to ERP.
  • Proven track record managing complex cross-functional stakeholders, vendors, and multi-site deployments.
  • Expertise in project delivery methods (waterfall/hybrid/agile), governance, resource and financial management.
  • Proven experience in a global manufacturing environment with on premise and cloud environments

Responsibilities

  • Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes.
  • Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence.
  • Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems.
  • Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor.
  • Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps.
  • Maintain appropriate documentation, testing evidence, and operational handover artifacts.
  • Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking.
  • Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement.
  • Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences.
  • Align global and site stakeholders on priorities, sequencing, and operational impacts.

Benefits

  • Competitive salary and benefits package.
  • Opportunity to work with a leading food and beverage company.
  • Collaborative, agile and dynamic work environment.
  • Professional development opportunities.
  • Recognition and reward for outstanding performance.
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