Senior Manager, IT Business Partner

Celestica International LP•Northwood, NH

22h•Remote

About The Position

The Senior Manager, IT Business Partner serves as the strategic interface between the Manufacturing/Operations organization in Texas and the Global IT team. As Celestica undergoes exponential growth in the Texas region—launching greenfield manufacturing sites, expanding existing facilities, and deploying advanced factory automation—this role is critical in ensuring technology is leveraged as a competitive advantage. The ITBP is responsible for understanding the business strategy and defining a corresponding technology roadmap. You will wear three primary "hats": guiding initiatives from idea to approval (Qualification), maintaining oversight of active deployments (Program Management), and serving as a trusted advisor to senior leadership (Strategic Relationship Management). This role will specifically focus on supporting the IT infrastructure and application setup for new manufacturing sites and the expansion of existing facilities, overseeing the integration of 3PL providers and the optimization of Warehouse Management Systems (WMS), and partnering with the internal "Digital Factory" team to deploy automation equipment and IoT solutions on the shop floor.

Requirements

Deep understanding of complex system integration/rack assembly with an understanding of logistics challenges in this space.
Ability to converse fluently with Operations stakeholders regarding shop floor KPIs, OEE (Overall Equipment Effectiveness), factory throughput, cycle times, and the critical impact of IT systems (MES, WMS) on production commitments.
Expert-level skills in structured discovery, including facilitating cross-functional workshops, mapping "as-is" vs. "to-be" business processes, and producing high-quality functional documentation that translates vague business desires into actionable technical requirements for development teams.
Exceptional verbal and written communication skills tailored for senior leadership.
Ability to distill complex technical risks into business-impact language.
Demonstrate high emotional intelligence (EQ) to manage sensitive stakeholder relationships and the authority to lead high-pressure escalation meetings to a decisive resolution.
Ability to grasp complex, integrated IT architectures (Cloud, Edge, ERP, MES) and evaluate how these systems enable or constrain specific business processes in a high-velocity manufacturing environment.
Proven ability to navigate competing priorities between different business units and global IT standards, influencing stakeholders toward a unified strategic direction without direct hierarchical authority.
Understanding of manufacturing finance, including ROI calculation, Capital Expenditure (CapEx) vs. Operating Expenditure (OpEx) planning, and the ability to defend the financial merits of a technology investment to the CFO’s office.
Deep understanding of electronics manufacturing, supply chain management, and regulatory environments (Aerospace & Defense, HealthTech).
Proven ability to manage conflicting priorities between different stakeholder groups and align them toward a common outcome.
Understanding of finance terms, ROI calculation, and capital expenditure (CapEx) planning.
7 to 10 years in an IT Business Partnering, Program Management, or IT Consulting role within a manufacturing environment.
Bachelor’s Degree in Information Technology, Business Administration, Engineering, or a related field.

Nice To Haves

Good understanding of electronics manufacturing services (EMS), including PCBA, SMT.

Responsibilities

Guide initiatives from idea to approval (Qualification).
Maintain oversight of active deployments (Program Management).
Serve as a trusted advisor to senior leadership (Strategic Relationship Management).
Understand the business strategy and define a corresponding technology roadmap.
Possess expert-level skills in structured discovery, including facilitating cross-functional workshops, mapping "as-is" vs. "to-be" business processes, and producing high-quality functional documentation that translates vague business desires into actionable technical requirements for development teams.
Distill complex technical risks into business-impact language.
Manage sensitive stakeholder relationships and lead high-pressure escalation meetings to a decisive resolution.
Grasp complex, integrated IT architectures (Cloud, Edge, ERP, MES) and evaluate how these systems enable or constrain specific business processes in a high-velocity manufacturing environment.
Navigate competing priorities between different business units and global IT standards, influencing stakeholders toward a unified strategic direction without direct hierarchical authority.
Act as the primary point of oversight for all in-flight IT projects within the Texas manufacturing and operations landscape.
Serve as the first point of escalation for project roadblocks, ensuring that risks to timeline, budget, or scope are mitigated to ensure successful go-lives.
Work closely with IT Project Managers to provide regular, transparent updates to business leaders on the status of the technology portfolio.
Ensure organizational change management (OCM) is integrated into project delivery, including training plans, procedure updates, and communication.
Develop and maintain strong relationships with General Managers and Senior Directors within Texas Operations, Finance, and Supply Chain.
Facilitate ongoing discussions to align the IT roadmap with the business’s long-term growth plans, including site expansions and digital factory transformations.
Monitor industry trends in electronics manufacturing, export compliance related regulations, and supply chain technology to proactively recommend innovations to Celestica leadership.
Maintain a profile of all IT integration touchpoints (internal and external) between Celestica and its key customer accounts in the region.
Support the IT infrastructure and application setup for new manufacturing sites and the expansion of existing facilities.
Oversee the integration of 3PL providers and the optimization of Warehouse Management Systems (WMS).
Partner with the internal "Digital Factory" team to deploy automation equipment and IoT solutions on the shop floor.