About The Position

We are seeking a highly skilled and experienced Senior Manager to join the Inventory Control & Quality Assurance (ICQA) team at ShipMonk. As a member of the ICQA team, this role will be responsible for ensuring best-in-class levels of inventory control and operational quality across multiple ShipMonk fulfillment centers, ensuring data accuracy, process execution, and driving continuous improvement through hands-on participation in operations and generating actionable insights.

Requirements

  • Bachelor's degree in supply chain management, industrial engineering, or a related field preferred but not required.
  • Minimum of 5 years of experience in e-commerce fulfillment operations, inventory management, process development and process optimization, preferably in a fulfillment center or distribution environment strongly preferred.
  • Excellent analytical and problem-solving abilities with a detail-oriented mindset.
  • With the ability to analyze data and generate actionable insights using analytical tools such as MS Excel, Google Sheets, Tableau, SQL etc.
  • Strong communication and interpersonal skills with the ability to collaborate effectively across departments and levels of the organization.
  • This role will require working with and through local partners, throughout the organization.
  • Strong understanding of inventory control best practices, lean principles, and continuous improvement methodologies.

Nice To Haves

  • Proficiency in SQL for data extraction and report generations preferred but not required.

Responsibilities

  • Partner with local operations and Inventory Control leadership to drive best in class Inventory Control & Quality Assurance results, with multi-site responsibility.
  • Develop and implement inventory control strategies and processes to maintain optimal levels of inventory accuracy, process quality, and operational execution.
  • Analyze inventory/quality data and performance trends to identify areas for process- and/or execution-based improvement, driving through to the delivery of sustained performance and potential cost savings.
  • Design and generate new inventory control processes, reports, dashboards and metrics to provide insights into stock levels, trends and performance.
  • Utilize inventory management systems and technology to streamline processes and improve both data accuracy and quality.
  • Lead and support continuous improvement initiatives to enhance inventory management processes and optimize warehouse operations, both on-site and virtually across multiple locations.
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