Innovation & Business Transformation, Sr. Manager

Vertex Pharmaceuticals • Boston, MA

6d • $134,200 - $201,200 • Hybrid

About The Position

The Senior Manager, Innovation and Business Transformation drives execution of defined technology-enabled transformation initiatives across Medical Writing Science (MWS). The role assesses business needs and workflows, translates requirements into practical implementation plans, coordinates testing and implementation, and enables adoption and continuous improvement of new capabilities. Working with MWS leaders, users, and enterprise technology partners, the Senior Manager ensures that solutions address established business needs, are effectively implemented, and improve scientific and operational ways of working.

The position supports initiatives involving business transformation, digital innovation, AI enablement, process improvement, automation, analytics, or technology-enabled workflows. It helps evaluate proposed capabilities, facilitate prototypes and pilots, support implementation and change activities, monitor adoption and outcomes, and identify opportunities to optimize solutions and sustain their use. The role coordinates stakeholders and assigned work, managing delivery risks and dependencies and escalating significant decisions, risks, and trade-offs to initiative leadership.

Vertex describes itself as a global biotechnology company investing in scientific innovation. The role is hybrid-eligible or on-site eligible: employees may work remotely up to two days per week in the hybrid designation, or on-site five days per week with ad hoc flexibility. Flex status is subject to company policy and may change. The stated base salary range is $134,200–$201,200; the role is eligible for an annual bonus and annual equity awards. Vertex also describes benefits including medical, dental, and vision coverage, paid time off and company shutdowns, educational assistance including student loan repayment, a commuting subsidy, matching charitable donations, and a 401(k).

Requirements

• At least 6 years of experience working in the biotechnology or pharmaceutical industry, or in a relevant technology or engineering business field, or an equivalent combination of education and experience.
• Bachelor’s degree in a technology discipline or equivalent.
• Experience supporting business transformation, digital innovation, AI enablement, process improvement, automation, analytics, or technology-enabled workflow initiatives.
• Demonstrated ability to translate business and user needs into requirements, process maps, user stories, acceptance criteria, implementation plans, and success measures.
• Ability to analyze current-state workflows, identify pain points, and contribute to practical future-state process improvements.
• Working knowledge of AI-enabled capabilities, digital platforms, automation, analytics, and emerging technologies and their potential application to scientific and operational workflows.
• Experience supporting or facilitating prototypes, pilots, user acceptance testing, workflow validation, implementation, and post-implementation improvement.
• Experience supporting change and adoption activities, including stakeholder engagement, communications, training, user feedback, and adoption monitoring.
• Strong analytical, project management, facilitation, and problem-solving skills, including the ability to manage activities, dependencies, risks, and competing priorities.
• Strong communication and collaboration skills, including the ability to work effectively across scientific, business, user, technology, and governance stakeholders.

Responsibilities

• Execute defined technology-enabled transformation initiatives, coordinating activities, milestones, stakeholders, and deliverables to achieve established business outcomes.
• Assess current-state workflows, identify pain points and user needs, and contribute to future-state process design and improvement recommendations.
• Translate business needs into detailed requirements, process maps, user stories, acceptance criteria, workflow specifications, implementation plans, and success measures.
• Partner with MWS subject matter experts, users, and enterprise technology teams to validate workflows and requirements and support delivery of fit-for-purpose solutions.
• Evaluate proposed capabilities against defined business requirements, workflow fit, usability, quality, risk, and expected outcomes, and provide recommendations to initiative leaders.
• Plan and facilitate prototypes, pilots, workflow validation, user acceptance testing, and implementation activities; document outcomes and coordinate resolution of identified issues.
• Execute organizational readiness and change activities for assigned initiatives, including impact assessment, stakeholder engagement, communications, training, user support, and adoption.
• Monitor adoption, user feedback, process performance, and initiative outcomes using appropriate reporting and enablement tools; identify improvement opportunities and support optimization and sustained use.
• Coordinate project stakeholders and activities, manage delivery risks and dependencies within assigned work, and escalate significant decisions, risks, and trade-offs to initiative leadership.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including a week-long company shutdown in the summer and winter.
• Educational assistance programs, including student loan repayment.
• Commuting subsidy.
• Matching charitable donations.
• 401(k).
• Annual bonus eligibility.
• Annual equity awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior