20136 - Senior Manager, Infrastructure Ops
About The Position
Hyundai AutoEver America (HAEA), the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations. If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.
Requirements
- Bachelors degree in Computer or Information Science
- 10+ years of directly related work experience.
- 5+ years of data center management experience with strong project management skills
- Must excel at verbal/written communications and be comfortable in front of large groups.
- 10+ years’ experience in the areas of Networks, Telephone, Security, Windows/linux Client Server environments.
- Candidate must possess a broad knowledge of current and emerging technologies, to include virtualization technologies.
- Data center management experience and knowledge of cabling best practices
Nice To Haves
- Cisco CCNP, Microsoft MCSE, or CISSP certifications
Responsibilities
- Provide leadership to a team of operational employees in the delivery of DC services
- Host weekly staff meetings
- Write and deliver performance reviews for staff
- Recruit and train data technicians to ensure appropriate staffing levels
- Collaborate with other Automotive Manufacturing teams to deliver the highest level of operational efficiency and effectiveness possible
- Identify synergies and process standardization opportunities across teams
- Manage the IDC section operational finances and budget.
- Recruit/Retain qualified staff; develop and mentor existing team members
- Prioritize and assign trouble tickets to data center technicians
- Coordinate change management resources
- Manage the physical co-location for datacenter tenants, including managing space, racking and cabling enterprise systems, documenting rack elevations, and asset inventory
- Process invoices related to DC hosting, rent, power & circuit cost.
- Maintain configuration and patch levels for all Windows and Linux servers within the datacenter.
- Maintain the on-call schedule coordinating absence and vacations
- Maintain all DR documentation and schedule bi-annual testing.
- Manage the physical security and access processes of the datacenter.
- Manage storage space and storage capacity.
- System backup /restore operations including Implementing best practices, daily monitoring of backup jobs, correcting failures, and offsite storage.
- High level operational system monitoring, management dashboards & alert response.
- Manage a large portfolio of projects, tasks, issues and systems.
- Attend weekly project update meetings
- Coordinate projects with HAE, CBU's, and all datacenter tenants
Benefits
- comprehensive medical/dental coverage
- generous PTO
- education assistance
- annual merit increase eligibility
- Relocation assistance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
