Senior Manager, Infrastructure Engineering

CeteraDallas, TX
9h$171,000 - $231,000

About The Position

Cetera Financial Group is currently seeking a Sr. Manager Network Engineering & Operations for our company’s office located in either Dallas, San Diego or El Segundo.  This is a unique opportunity to be a part of our world class Infrastructure team to run our Enterprise Environment, stay in touch with latest technology and provide world class customer service to internal and external clients.

Requirements

  • 5 - 10 years of experience in network administration or engineering, including 3+ years in a leadership role.
  • Bachelor’s degree in engineering, computer science, MIS, related field and or technical training. Advanced technical/business degree is a plus.
  • Cisco CCNA and CCNP certification required.
  • AWS Solutions Architect Professional Certified, and AWS Network Certification.
  • Must have strong analytical skills and the ability to make real time decisions
  • Strong background in IT service delivery role (i.e., engineering support for projects)
  • Can link strategy and actions to business impact and results
  • Ability to communicate and influence upward as well as laterally
  • The individual must demonstrate from prior experience that they can manage offshore support
  • Strong skills on collaboration with peer groups – Server, Messaging and other stakeholders
  • Organized and detail oriented with a strong technical acumen and manage risks
  • TECHNOLOGY: AWS, Azure, SDWAN, MPLS, IP Networking, VoIP, TCP/IP, BGP, OSPF, VPN, EIGRP, WiFi, WLAN, TACACS, IPS, IDS, AD, DNS, WINS, DHCP, Meraki, Cisco ISE, Palo Alto, Catalyst series switches 9500, 9300, 8500, 4500, 3800 Nexus series switches 9K, 7K, 5K, Meraki MX Firewalls, MR Access points and MS switches, GRE/IPSEC VPN, Wifi controllers, Zscaler.

Responsibilities

  • Support a WAN environment consisting of MPLS, SDWAN, IPSEC with a Virtual Cloud environments. Responsible for 24/7 up-time of Network Infrastructure.
  • Possess extensive knowledge of managing multi-cloud network environments (AWS, Azure, GCP)
  • Possess extensive knowledge of anomaly detection and Proactive monitoring utilizing various Artificial Intelligence (AI) tools.
  • Research and implement new / best of breed Networking and Artificial Intelligence networking architecture and toolsets
  • Provides training, mentoring, coaching, and leadership for network engineers.
  • Maintains and sets strategic direction for data networks, including hardware, operating systems and patching
  • Design and implement short / long-term strategic plans to make certain network capacity meets existing and future needs
  • Negotiate with vendors, outsourcers, and contractors to secure network products and services.
  • Evaluates and documents issue resolution and analyzes trends for ways to prevent future occurrences.
  • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
  • Practice network asset management, including maintenance and inventory, life cycle management and related documentation.
  • Provides "ownership” of problem thru final resolution.
  • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization's network.
  • Conduct research and make recommendations on network products, services, protocols, and standards
  • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts.
  • Negotiate & Manage Network budgets, contracts and invoices. Creates and maintains service level agreements
  • Manage, in concert with the security team, and ensure effectiveness of security solutions including firewalls, Data Loss Prevention (DLP) and intrusion detection systems (IDS).
  • Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users
  • Manage operational costs; conduct near / long-term financial forecasts for expanded functionality / user base.
  • Direct and administrate a contingent of network analysts and technicians and conduct performance reviews and corrective action.
  • Act as an Expert level SME in the areas of Routing and Switching technologies and IP communication for traditional office, AWS, Azure and Data Center environments.
  • Crisp knowledge of SDWAN, Zscaler, Palo Alto configuration, troubleshooting and maintenance.
  • Clear understanding of AWS / Azure / GCP Networking, VPC, Security groups, Transit Gateways, ALB/ELB, EC2 and related AWS services to support, enhance and troubleshoot cloud environments.
  • Ability to lead local and remote teams to troubleshoot and resolve issues
  • Collaborate with on shore and offshore users including multiple time zones across US
  • Review and implement changes on the network, following Change management process  
  • In conjunction with the Director and Senior Engineers, develop networking technology standards and infrastructure requirements.
  • Perform all other responsibilities and duties deemed necessary

Benefits

  • Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
  • Easy access to mental health benefits to meet our team members and their families where they are.
  • 20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
  • 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
  • Paid parental leave to support all team members with birth, adoption, and foster.
  • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
  • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
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