Senior Manager, Information Technology

HD SupplyAtlanta, GA
Onsite

About The Position

Manages multiple teams of associates and managers that develop, implement, and/or support technology solutions for several business functions. Works with leadership to ensure the operational stability of technology systems and that technology solutions meet the needs of the company. Solutions require analysis and investigation. Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors. Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Requirements

  • Proven ability to translate complex business strategies into actionable delivery execution plans.
  • Expert-level ability to navigate complex organizational dynamics and influence executive-level stakeholders without direct authority over them.
  • Deep mastery of various project and product management methodologies (Agile, Waterfall, Lean) and the ability to apply them adaptively in a corporate environment.
  • Experience managing multi-million dollar capital and operating budgets and optimizing resource allocation across competing priorities.
  • Demonstrated ability to exemplify company values in all professional interactions and set the standard for how to effectively collaborate and communicate with cross-functional partners.
  • Typically requires BS/BA in a related discipline.
  • Generally 7+ years of experience in a related field.
  • May require certification.
  • Advanced degree may offset less experience in some disciplines.

Responsibilities

  • Set the multi-year vision for delivery management across a large portfolio, ensuring alignment with enterprise-level business goals and technical roadmaps.
  • Oversee high-impact, complex program portfolios, ensuring consistent delivery quality, financial accountability, and risk mitigation across all workstreams.
  • Act as a key strategic partner to VPs and Senior Directors in Engineering, Product, and Business units to resolve systemic bottlenecks and drive organizational efficiency.
  • Effectively build partnerships, resolve high-stakes conflicts, and work collaboratively across the organization with others to meet shared business objectives.
  • Drive large-scale organizational transformations and the adoption of modern delivery methodologies (Agile, Product-led delivery) at scale.
  • Provide executive-level transparency into portfolio health, health metrics, and the realization of business value for senior leadership.
  • Responsible for continuously improving the overall speed, velocity, and throughput of delivery and output across the entire portfolio.
  • Drive high standards for budget adherence, milestone achievement, and quality across all workstreams.
  • Manages technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
  • Oversees the progress of multiple technology efforts, including administration, work plans, resource planning and control, status reports, and budgeting.
  • Resolves complex problems by analyzing issues, recommending corrective actions, providing tactical direction, and reallocating associate resources where needed.
  • Communicates activity statuses with technology teams, peers, senior management, and end-users.
  • Provides management, coaching, and feedback to associates and managers, including assessing performance and providing strategic guidance and direction on work-related activities.
  • Reviews operational processes and recommends changes when needed.
  • Works with leadership to align technology resources to appropriate projects and workstreams.
  • Partners with senior management to develop and recommend short- and long-term technology improvements and initiatives for the organization.
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