Senior Manager, HEF Digitization

Royal Bank of CanadaToronto, ON
Onsite

About The Position

As the Senior Manager, HEF Digitization, you will lead the execution and success of the prioritized Linx Replacement Program to modernize Home Equity Financing (HEF) and achieve a seamless end-to-end experience for advisors and clients. You will support the HEF Digitization Product Owner in realizing the vision, OKRs, and strategic alignment across business, change management, digital, operations, and technology stakeholders.

Requirements

  • 5+ years of Home Equity Finance experience
  • Experience collaborating with cross-platform teams (technology, operations, sales, legal, risk).
  • Curiosity and passion for building end-to-end client/advisor solutions.
  • Knowledge with Linx, and core HEF legacy applications.

Responsibilities

  • Serve as the primary resolution point for workstreams and act as a Business & Technology SME for Linx Replacement initiatives.
  • Ensure adherence to Program Governance and Operating Models, producing required artifacts (e.g., plans, reports) and signing off on key deliverables.
  • Proactively manage changes (e.g., adjudication, fulfillment) to meet program requirements.
  • Act as a point of integration for gathering business requirements during strategy formulation.
  • Manage stakeholders through strategy development and approval processes.
  • Oversee implementations to ensure alignment with business strategies, operational efficiency, and client-centricity.
  • Partner with cross-functional teams (technology, operations, sales, legal, risk) to drive successful outcomes.
  • Translate complex ideas into actionable steps for business transformation.

Benefits

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
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