The Digitization Manager is responsible for supporting the design and implementation of overall enterprise strategies related to web-based/digital technologies. This role acts as the conduit between business leaders for the development and implementation of these key strategies. The manager will plan and deliver an effective digital strategy to achieve enterprise goals, improve overall customer experience by expanding digital channels, enhance communication channels with the field related to daily activities, increase revenues by expanding customer contact methods, and enhance revenue and meet cost savings by replacing manual processes with technology-driven efficiencies. Additionally, the role is responsible for achieving targeted savings for defined activities related to improved waste reduction. The Digitization Manager will work collaboratively with business leaders to foster a continuous improvement culture, develop presentations for various levels of leadership (CEO, COO, RVPs, etc.), and drive/decide/consult on digital improvements in close interrelationship with business owners and key users within the organization. This role involves project management, systems, and tools, and requires the ability to work, collaborate, and drive activities in a decentralized environment.
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Job Type
Full-time
Career Level
Mid Level