Senior Manager, Health & Wellbeing

YMCA of Metropolitan Denver • Arvada, CO

7d

About The Position

The Senior Manager, Health & Wellbeing provides leadership for one of the YMCA of Metropolitan Denver’s larger Health & Wellbeing departments. The role is accountable for a substantial portfolio of fitness, personal training, group exercise, specialty instruction, and wellness programs, as well as assigned staff, complex daily operations, and departmental financial performance. The Senior Manager works to strengthen program quality, participation, member engagement, and retention while modeling YMCA values and fostering an environment where everyone can achieve, relate, and belong.

This leader plans and executes a diverse program portfolio, supervises and develops staff, manages departmental budgets and results, and works with center leaders and other YMCA teams to improve member experiences and community relationships. The role maintains a visible member-facing presence, may assist on the fitness floor or teach classes when appropriate and certified, supports the annual support campaign, and participates in a rotating Manager on Duty schedule. Work takes place in office, program, and fitness environments and involves frequent interaction with staff and members.

Requirements

• Current CPR and AED, First Aid, and Emergency Oxygen Administration.
• Progressively responsible experience supervising staff and managing health, fitness, or wellness programs, including substantial program scope and budget responsibility.
• Relevant degree, professional certification, or equivalent combination of education and experience.
• Ability to build inclusive relationships with diverse members, staff, and community partners.
• Demonstrated ability to manage budgets, evaluate financial and participation results, coordinate a broad program portfolio, and maintain safe, high-quality operations.
• Understanding of the YMCA mission and the roles of volunteers and staff.
• Ability to sit, stand, walk, bend, kneel, and climb, and to lift, carry, push, and pull up to 50 pounds.

Responsibilities

• Lead planning and execution for a large and diverse portfolio of Health & Wellbeing programs, balancing member needs, staffing capacity, program quality, and operational priorities.
• Directly supervise, schedule, onboard, coach, and evaluate assigned full-time and part-time personal trainers, group exercise instructors, and specialty instructors; develop staff capabilities and future leaders.
• Oversee the quality, consistency, accessibility, and evaluation of fitness and evidence-based wellness offerings, as assigned.
• Develop, manage, and monitor a substantial departmental budget, including revenue, expenses, forecasts, program participation, and outcomes; take action to improve financial sustainability and service quality.
• Build community partnerships and coordinate with membership, operations, and other YMCA teams.
• Establish standards for member experience, safety, equipment readiness, incident response, and policy compliance.
• Use member and staff feedback and program data to guide improvements and equitable access.
• Maintain a visible member-facing presence; assist on the fitness floor or instruct classes when operationally appropriate and appropriately certified.
• Support the annual support campaign and communicate the YMCA mission and offerings.
• Attend and actively participate in center and association-wide events, initiatives, and activities as assigned.
• Participate in the rotating Manager on Duty schedule, providing center-wide operational coverage, responding to concerns and incidents, and following established emergency procedures.
• Collaborate as an active member of the center leadership team to advance center priorities, coordinate operations, and strengthen the member and staff experience.

Benefits

• Health and vision care
• Dental
• Retirement contribution options, including a company contribution of 10% once eligibility is met
• Paid time off
• Paid sick leave
• Paid holidays
• Free membership
• Program discounts
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed