Senior Manager, GTM Systems

Air•New York, NY

7h•$132,000 - $190,000•Hybrid

About The Position

Air is hiring its founding GTM Systems lead to serve as the chief architect of the technology stack powering its go-to-market organization. GTM Operations operates as an internal product team, and the role’s systems decisions will support the company’s growth. The successful candidate will turn needs from GTM leaders into plans, timelines, and appropriately scoped solutions. The position requires in-office attendance at least three days per week in New York City. The role works closely with leaders across Marketing, Sales, Customer Success, Data, and Finance, and with GTM Operations process generalists.

Requirements

At least 5 years of experience in Revenue Operations, GTM Engineering, or Business Systems.
Experience as product owner of a CRM relied on by a revenue organization.
Experience owning a systems roadmap and delivering against it.
Ability to reason about data models, integrations, and dependencies, and explain system design and the effects of changes.
Technical fluency sufficient to read Apex, SQL, and API payloads, reason about their behavior, direct AI tools, and verify their output before it reaches a live system.
Strategic judgment to right-size solutions, balance scale with speed and process with engineering, and prioritize effectively.
Regular use of Claude Code or similar agentic tools; experience shipping AI-powered workflows or agents to real users; ability to critically review AI-written work before production.
Ability to translate business requirements into systems logic and explain tradeoffs to business stakeholders.

Nice To Haves

Curiosity about AI-native tooling, including testing and comparing new tools and forming a point of view on what belongs in a modern GTM stack.

Responsibilities

Own the architecture of Air’s GTM stack, with Salesforce at its center, including the object model, permissions, data pipeline, release governance, and integrations.
Lead system builds across each stage of the customer lifecycle, including marketing attribution, speed-to-lead, CPQ, and deal desk, supporting both sales-led and product-led motions.
Own change management from requirements through adoption by sequencing work, de-risking cutovers with test coverage and monitoring, and running enablement.
Maintain a living systems roadmap tied to GTM strategy and partner with leaders in Marketing, Sales, Customer Success, Data, and Finance so system design informs decisions early.
Work with GTM Operations process generalists and provide documentation, best practices, and tooling to help them ship safely on company systems.