Senior Manager, GTM Systems

iManage•Chicago, IL

1d•Hybrid

About The Position

As a Senior Manager, GTM Systems at iManage, you will be responsible for the architecture and evolution of the platforms that power the company's entire revenue engine. This role involves leading a small team while also performing hands-on technical work, including designing scalable systems, improving data quality, and building workflows for Sales, BDR, SE, and CS teams. You will act as the systems authority, translating business needs into thoughtful configuration, governing tool integration, and partnering with various departments like RevOps, Sales, Marketing, CS, Product, Finance, and IT to ensure a stable and insight-rich GTM foundation. The position requires bringing structure, prioritization, and rigor to the technology stack. A key aspect of the role is treating AI as a core accelerator, exploring, piloting, and embedding AI-powered capabilities such as intelligent automation, agentic workflows, and predictive insights, while also setting guardrails for responsible adoption. You are expected to have a forward-looking perspective on GTM technology trends and drive iManage to be a leader in this space.

Requirements

6+ years of GTM systems, sales operations, or revenue operations experience, with at least 2 years in a lead or senior individual contributor capacity.
Deep hands-on Salesforce experience, configuration, automation (Flow), data modeling, and reporting. Salesforce Admin certification and APEX capabilities preferred.
Direct experience with two or more of: Clari, Salesloft, Gong, Seismic, LeanData, CPQ/Revenue Cloud, or Clay.
Demonstrable track record of adopting and deploying AI-powered tools or workflows in a GTM or RevOps context, not just familiarity, but hands-on implementation.
Genuine intellectual curiosity about AI and automation: you follow the space, form opinions, and act on them rather than waiting for top-down direction.
Strong data orientation, you understand how systems connect, where data breaks down, and how to design for reliability.
Demonstrated ability to translate ambiguous business needs into clear technical requirements and deliver against them.
Experience managing or mentoring junior team members in a technical or operational function.

Nice To Haves

Prior experience in a B2B SaaS company with a complex, segmented GTM model (direct, channel, partner, or expansion motions).
Experience partnering with Sales Enablement to drive rep adoption of new tools, workflows, or process changes.
A deep understanding that technical delivery without behavior change is incomplete.
Familiarity with Seismic, specifically how content architecture and CRM stage logic can be connected to reinforce the sales process, not just serve as a content library.
Experience with partner ecosystem tooling (Crossbeam or similar) and how partner overlap data surfaces in a co-sell or channel-assisted GTM motion.
Experience evaluating or implementing AI agents, LLM-powered workflows, or agentic automation in a GTM or RevOps context.
Hands-on experience with AI features within Salesforce (Einstein), Gong, Clari, or Salesloft.
Familiarity with MEDDIC or similar sales methodology and how it surfaces in CRM field design.
Exposure to Marketing Automation platforms (Marketo, HubSpot) and lead lifecycle design at the systems level.
Salesforce CPQ or Revenue Cloud hands-on experience.

Responsibilities

Owning GTM systems strategy, roadmap, and overall platform health.
Translating business requirements into system design, configuration, automation, and workflow logic.
Maintaining a prioritized systems roadmap aligned to GTM goals, data integrity, and cross‑platform dependencies.
Identifying consolidation, integration, automation, and AI‑assisted workflow opportunities across the stack.
Owning Salesforce architecture, governance, lifecycle definitions, routing logic, CPQ configuration, and approval workflows.
Governing forecasting, engagement, and intelligence platforms (Clari, Salesloft, Gong, Seismic, Crossbeam, Slack) including hierarchy, mappings, sync logic, and workflow automation.
Establishing data governance standards, enrichment workflows, hygiene rules, deduplication practices, and operational reporting.
Setting AI guardrails for privacy, access, output quality, and change management while piloting and scaling AI‑powered features.
Managing vendor relationships, renewals, license utilization, and platform evaluations (build/buy/integrate).
Running a structured intake and delivery model with prioritization criteria, SLAs, and clear stakeholder communication.
Partnering with Sales, BDR, SE, CS, RevOps, Finance, Deal Desk, Marketing Ops, and Enablement to ensure systems support GTM execution.

Benefits

Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
Own my career path with our internal development framework.
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
Enjoy flexible work hours that empower me to balance personal time with professional commitments.
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
Rewarding me with an annual performance-based bonus.
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
Having multiple company wellness days each year to prioritize mental health and well-being.
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.