Senior Manager, GRM RCM Program Testing

Scotiabank•Toronto, ON

9d•Onsite

About The Position

Contributes to the RCM program and testing team for Enterprise Risk GRM globally by ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, other policy documents and procedures.

Requirements

Graduate degree in finance, business, economics or related field
10+ years in Financial Industry
Fluency in both English. Spanish is optional.
Sound knowledge of banking and/or risk management practices, with strong knowledge of the regulatory environment and financial services marketplace
Experience with Audit, Testing programs and or quality assurance is an asset
Expert communication with Management and Executive concerning material trends and policy/control breakdowns.
Project Management experience in the Banking industry delivering solutions focused on continuous improvement. Ability to manage multiple projects/initiatives/reviews at any given time, often with competing priority.
Ability to develop strong working relationships with many groups across the Bank.
Strong analytical skills and the ability to interpret information/data required to monitor the performance of credit portfolios are essential. Demonstrated experience with data analysis and advanced Excel or similar

Responsibilities

Drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Delivers an independent second line challenge through thematic and targeted reviews, identifying management blind spots, reinforcing oversight, and fostering accountability.
Conducts impartial validation to pinpoint gaps and recommend solutions for enhanced risk management by leveraging audit and regulatory findings to ensure timely gap identification and remediation, strengthening the control environment.
Works in partnership with internal auditors, testing teams and other stakeholders to promote transparent communication and collaboration on governance, compliance, and audit matters.
Prepares regular and ad-hoc reports for executive management and directors, providing insights into the bank’s risk opportunities.
Conduct executive-sponsored ad-hoc reviews as required.
Responsible for testing and assessing the effectiveness, consistency, and alignment of risk oversight performed by Risk Management (Second Line).
Applies a risk-based approach, to develop an annual plan focusing on key portfolios and regulatory priorities with adaptability to evolving business needs.
Ensures that practices and procedures remain consistent across GRM, proactively identifying opportunities to enhance the quality of information provided.
Coordinates the execution of on-demand risk oversight activities by maintaining a central inventory of key action items and tracking deliverables in SharePoint, enabling efficient communication with senior leaders.
Connects key findings and topics from senior leadership requests to inform and promote best practice sharing throughout GRM, supporting a unified, risk-focused approach.
Manages the development and delivery of ad-hoc reports in compliance with the Bank's end user computer policies, with processes and definitions clearly documented and regularly reviewed.
Collaborates with enterprise risk data governance and other stakeholders to facilitate transparent and productive communication with internal and external partners.
Continuously seeks out ways to improve and modernize analytical data summary tools and reporting processes, implementing targeted enhancements as needed.
Promotes a culture of innovation and simplification, adapting quickly to evolving business needs and executive priorities.
Support staff by ensuring team and work environment supports their development, through effective co-operation, challenging assignments, and cross-training. Identify high potential employees for leadership assignments.
Develop and maintain strong internal and external partner relationships to positive influence idea sharing, collaboration and efficiency.
Develop staff by coaching in formal settings one-on-one. Support employee performance through situational coaching of issues impacting the business, sharing knowledge/experience, and by providing challenging work with opportunities for staff to take/share responsibility for the delivery of key initiatives, to achieve business objectives/goals. Identify areas requiring development, provide opportunities to correct including support of attendance at courses specific to the area of focus and monitor progress through-out the year.
Provide interim progress updates regarding performance and provide solutions to address any issues in coaching sessions and semi-annually at interim performance update sessions.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and, managing succession and development planning for the team.