Senior Manager, GPU Application Engineering -Datacenter / AI
About The Position
Join AMD’s Datacenter GPU Product Application Engineering team to lead a high-performing group of engineers focused on enabling and supporting Data Center GPU customers globally. In this highly customer-centric leadership role, you will partner closely with large-scale customers and their ODM ecosystem to bring next-generation AI server platforms powered by AMD Instinct™ Accelerators to market—and ensure successful deployment and operation within customer data centers. You will serve as the technical and strategic leader for customer engagements, spanning validation, factory enablement, issue resolution, and scaled deployment, while representing the team across cross-functional and executive stakeholders.
Requirements
- Solid years in technical customer-facing roles such as Application Engineering, Technical Account Management, or Solutions Architecture.
- Demonstrated leadership experience managing engineering teams in data center or GPU-focused environments.
- Deep understanding of AMD GPU architecture, ROCm software stack, and performance optimization strategies.
- Proven experience supporting large-scale deployments in Cloud or HPC settings.
- Familiarity with customer engagement workflows including onboarding, triage, and escalation.
- Strong communication and stakeholder management skills across engineering, product, and executive teams.
- Experience in hiring, onboarding, and mentoring technical talent.
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline.
Responsibilities
- Manage a team of Application Engineers engaged in validating AMD GPU products within AI server platforms, supporting ODM factory operations, and enabling customer deployments.
- Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams.
- Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction.
- Advise Customers and ODM partners on AMD tools, validation methodologies, and interpretation of test results.
- Collaborate with ODM factory teams to develop manufacturing scripts and test programs that ensure reliability at scale.
- Contribute to the creation and review of technical presentations, training materials, and other customer-facing documentation.
- Oversee hardware resource allocation and lead onboarding and enablement for new hires and contractors.
- Represent the team in strategic planning forums and cross-functional initiatives.
Benefits
- AMD benefits at a glance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
