Senior Manager, Global Commercial Compliance

Zscaler•San Jose, CA

7d•Hybrid

About The Position

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. We are looking for a Senior Manager of Global Commercial Compliance to join our Global Commercial Compliance department, reporting to the Director of Technology Compliance. This a hybrid role based in San Jose, California. You will lead and scale our global commercial compliance program across international, public sector, privacy, and AI-related assurance frameworks. In this role, you will drive strategy and operational execution for key customer and regulator-facing commitments, ensuring a strong, audit-ready posture across multiple global standards.

Requirements

Bachelor’s degree in Information Security, Information Systems, Computer Science, or a related field
7–10+ years of progressive experience in compliance, assurance, audit, or risk management, including leadership of global programs
Working knowledge of frameworks such as ISO 27001, SOC 2, PCI DSS, C5, and IRAP with the ability to support AI governance concepts
Proven ability to manage audits end-to-end, including evidence strategy, control testing, and stakeholder coordination
Strong track record of leading cross-functional initiatives in complex, fast-paced environments

Nice To Haves

Relevant professional certifications such as CISA, CISSP, CISM, CRISC, or ISO 27001 Lead Auditor
Experience building compliance infrastructure and maturing evidence quality within cloud and SaaS control environments
Ability to influence at the executive level and drive alignment across Product, Engineering, and GTM stakeholders

Responsibilities

Own and evolve the global commercial compliance strategy across international and public sector assurance programs to align with customer and regulatory expectations
Build scalable compliance programs that unify requirements across frameworks like ISO, SOC, and PCI, incorporating privacy-by-design and AI governance
Lead internal audit activities and end-to-end external assessments while serving as the primary liaison to third-party certification bodies
Establish compliance health metrics and dashboards to track control performance, evidence maturity, and remediation cycle times
Provide executive-ready reporting on compliance posture and risk trends to senior leadership and relevant governance bodies