Senior Manager, Games Family Ceremony Operations

LA28•Los Angeles, CA

2d•Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The organization is dedicated to creating an unparalleled experience for athletes, fans, partners, and the community. The 2028 Games will mark the return of the Summer Games to the U.S. after 32 years and Los Angeles’ third time hosting an Olympic Games, and its first time welcoming the Paralympic Games. This role is crucial in writing a new chapter of Games history in Los Angeles. The Senior Manager, Games Family Ceremony Operations, reporting to the Director, Games Family Services Operations, is responsible for ensuring the provision of Games Family services at the Opening and Closing Ceremonies of both the Olympics and Paralympics. This includes assisting in the development and application of all Games Family plans, policies, procedures, and operations for these ceremonies. The role also involves helping to select and train Games Family staff and volunteers working at these venues, and mentoring, supporting, and supervising these team members before and during the Games. The Senior Manager will be the primary contact for Ceremonies-related Games Family Services and will participate in the Ceremonies working group, collaborating with various divisions, functional areas, contractors, IOC/IPC, and dignitary delegations.

Requirements

Intermediate Microsoft PowerPoint skills with the ability to develop presentations and reporting materials.
Intermediate Microsoft Excel skills, including pivot tables, budgeting, forecasting, tracking, analysis, and reporting.
Intermediate Microsoft Word skills with the ability to develop operational plans, reports, and planning documentation using styles and set templates.
Comfortable delivering presentations in person and online to small and large groups of internal and external stakeholders.
5 - 8 years’ work experience in an international, large event or multi-sport Games environment
5+ years direct people management experience, including oversight of full-time staff, contractors, or large volunteer teams (e.g., 10+ individuals)
Experience leading cross-functional teams or multi-department initiatives
Proven delivery of large-scale projects or events, including planning through execution phases
Experience working with external stakeholders, such as government agencies, sponsors, or international partners
A diploma or degree from a recognized post-secondary institution in a related field
Oral and written fluency in English

Nice To Haves

Ceremonies work experience is preferred
Work experience in an international, large event or multi-sport Games environment is preferred
Training experience preferred
Excellent project management skills, people management skills
Diplomatic, service-oriented, positive, and resourceful personality
Experience working in multi-lingual settings is a plus
Knowledge of other languages is a plus

Responsibilities

Serve as the expert on Games Family Services throughout the planning and delivery of the Olympic and Paralympic Opening and Closing Ceremonies
Serve as the primary Games Family representative at all venue team meetings and working groups leading up to and during the Olympic and Paralympic Opening and Closing Ceremonies
Develop ceremonies specific Games Family policies, procedures, and plans
Assist in the selection and training of all ceremonies specific Games Family staff and volunteers
Work closely with other key functional areas such as transportation, security, venue management, event services, food & beverage, and ceremonies
Work closely with ceremonies stakeholder groups including: IOC, IPC, and protocol
Ensure that other divisions within Games Family Services are aware of Ceremonies plans and are represented appropriately throughout the planning process
Manage all GFS ceremonies operations at any test events taking place prior to the Games