Senior Manager, Financial Planning & Analysis

Salesforce•Indianapolis, IN
•Hybrid

About The Position

This role is on Salesforce’s Infrastructure Finance team and owns the financial management of company-wide AI token consumption, including internal use by employees, engineering, and agents, and external use by customers and products. The position partners with Technology, Security, FinOps, Procurement, Product Finance, and Finance & Strategy leadership to govern token spending, forecast it accurately, understand cost-to-serve and margin impacts, and establish cross-department operating processes. The successful candidate is a collaborative, strategic finance professional with strong analytical skills, communication, and judgment. They provide leaders with clear insight into spending, build forecasts and financial models, inform pricing and packaging decisions, coordinate budget allocation, establish governance and accountability, and present recommendations to executives. The role is hybrid, with three days per week in the office.

Requirements

  • Bachelor’s degree in Finance, Economics, Business, or a related discipline, or equivalent experience.
  • At least 8 years of relevant experience in finance, consulting, or analytics.
  • Proven ability to drive operational processes across departments, including establishing forecasting cadences, controls, and governance and gaining adoption without direct authority.
  • Extensive financial modeling experience, including scenario planning, ROI analysis, unit economics, and margin analysis.
  • Experience managing multiple priority initiatives and driving operational rigor, such as forecasting cadences and controls.
  • Comfort with financial systems and data tools such as Tableau, Hyperion, SQL, or similar.
  • Ability to influence senior stakeholders without direct authority and communicate compelling insights from complex data.

Nice To Haves

  • MBA.
  • FinOps experience, including cloud cost management, usage optimization, and showback or chargeback.
  • Working understanding of AI and LLM consumption models, such as token-based pricing, committed-spend contracts, and usage-based billing.
  • Technology infrastructure, cloud, or COGS experience.

Responsibilities

  • Own the end-to-end Finance & Strategy view of internal and external token spending, including budget versus actuals, run rate, unit costs, and variance commentary.
  • Develop and maintain financial models for token demand forecasting, vendor commitments, and contract scenarios, including the margin impact of customer-facing usage.
  • Partner with Product Finance to produce margin and cost-to-serve metrics that inform pricing and packaging decisions.
  • Lead token budget allocation and reallocation across organizations, framing trade-offs, running scenarios, and driving alignment with senior leadership.
  • Drive cross-department operational processes, including forecasting cadences, budget intake, variance reviews, and escalation paths, with clear owners and timelines.
  • Establish governance and chargeback and/or showback processes to promote accountability, working closely with SOX and Accounting.
  • Partner with Engineering, Security, Procurement, and FinOps on vendor commitments, consumption tracking, usage optimization, and spending dashboards.
  • Contribute to annual planning, long-range planning, and budgeting, keeping token assumptions aligned with headcount, infrastructure, and product roadmaps.
  • Prepare and present executive-ready materials for council and leadership reviews, translating complex data into clear recommendations.

Benefits

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
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