Senior Manager, Financial Operations

Fora•New York City, NY

7d•$140,000 - $195,000•Onsite

About The Position

Fora is seeking a Senior Manager, Financial Operations to oversee the end-to-end processes that determine a core part of the advisor experience: ensuring advisors are paid accurately and on time. Reporting to the VP of Finance, this role will own booking ingestion and commission payouts while leading a team across HQ and offshore support. This is an operator’s role. The Senior Manager, Financial Operations will drive process improvements and automation efforts while serving as a key connective point between Finance and cross-functional partners across Product, Engineering, Advisor Experience, and Operations. The scope of the role is highly dynamic and execution-oriented. Responsibilities may range from resolving payment issues alongside Engineering, to partnering with Product on advisor-facing earnings tools, to redesigning workflows that improve operational efficiency and scalability. This role is ideal for someone who thrives in fast-moving environments, takes ownership from start to finish, and enjoys building better systems and processes while developing strong cross-functional relationships.

Requirements

5–8 years across a combination of consulting, investment banking, or high-growth startup environments.
Experience in hands-on operational role is strongly preferred.
Operator mindset: Comfortable balancing strategic thinking with hands-on execution. This role combines team leadership with day-to-day ownership of operational work and process execution
Stakeholder management: Track record of working cross-functionally and translating operational needs into clear requirements.
Analytical rigor: Data-driven approach to decision-making; comfortable building dashboards, tracking KPIs, and surfacing insights.
Communication: Exceptional written and verbal skills across a wide range of audiences.
Judgment: Sound decision-making in fast-moving environments.
Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization.

Nice To Haves

Background in a marketplace, fintech, or payments business
Experience at a startup or high-growth company where processes were built from scratch
Familiarity with financial operations tooling and comfort partnering with engineering teams
Actively experimenting with AI tools in day-to-day work, with genuine interest in how AI can transform operational functions
MBA or other advanced degree

Responsibilities

Design, document, and continuously improve end-to-end workflows across booking ingestion and payouts, ensuring accuracy, efficiency, and scalability.
Identify automation opportunities, implement solutions that reduce manual work, and build clear escalation paths for exceptions and issues.
Serve as the key liaison across Finance, Product, Engineering, Data, and Advisor Experience. Aligning FinOps with broader business objectives and driving cross-functional initiatives.
Build, mentor, and manage a high-performing team across HQ and offshore. Including hiring, performance reviews, and day-to-day development.
Own KPIs across bookings and payouts, track trends, and deliver regular reporting and actionable insights to senior leadership