About The Position

Solink is seeking a Senior Manager, Financial Operations to lead its Procure-to-Pay (P2P) and Order-to-Cash (O2C) functions. This role is crucial for managing vendor payments, employee expenses, customer invoicing, and collections, especially given Solink's hardware-enabled SaaS model. The position involves overseeing the intersection of hardware fulfillment, inventory payments, and SaaS billing. The Senior Manager will report to the Director of Accounting and manage a global team responsible for these processes.

Requirements

  • Bachelor's degree in Accounting, Finance, or Business.
  • 5-8 years of experience in accounting or finance operations.
  • At least 1-2 years of experience in a supervisory capacity.
  • Strong understanding of P2P and O2C processes and controls.
  • Experience managing AP and AR functions.
  • Experience leading systems or process automation projects in AP/AR.
  • Strong ERP experience (e.g., NetSuite).
  • Proven ability to manage, coach, and develop a team.
  • Strong analytical skills, with comfort reporting on operational KPIs.
  • Excellent communication and vendor/customer relationship management skills.
  • Comfortable using AI tools to support invoice processing review, collections prioritization, and reporting automation.
  • Candidates must undergo a criminal records check upon hire.
  • Must be a Canadian Citizen (dual citizens included), or eligible to work in Canada.
  • Willingness to comply with Solink’s own security policies and standards.

Nice To Haves

  • Experience in a hardware-enabled SaaS or hybrid hardware/software business.
  • Experience with multi-entity, multi-currency P2P/O2C operations.
  • Experience with billing/collections tools.

Responsibilities

  • Oversee the full Procure-to-Pay (P2P) cycle, including purchase orders, vendor invoice processing, approvals, and payment runs.
  • Manage vendor relationships and resolve escalated payment or billing disputes.
  • Ensure proper controls and approval workflows are in place and followed across all entities.
  • Oversee employee expense reimbursement processes and policy compliance.
  • Partner with FP&A and Accounting on accrual accuracy for open purchase orders and unbilled receipts.
  • Oversee the full Order-to-Cash (O2C) cycle, including customer invoicing, collections, cash application, and dispute resolution.
  • Monitor Accounts Receivable (AR) aging and drive collections efforts to minimize Days Sales Outstanding (DSO).
  • Drive invoice process improvements through automation.
  • Ensure invoicing accuracy for both hardware shipments and recurring SaaS subscription billing.
  • Partner with Sales and Legal on contract terms that impact billing and collections.
  • Support customer credit risk assessment.
  • Manage, coach, and develop P2P and O2C team members.
  • Partner with the Tax & Treasury Specialist to provide accurate, timely inputs for short-term cash flow forecasting.
  • Partner with Accounting on month-end close activities related to AP/AR, ensuring accurate cutoff.
  • Identify and lead process improvement and automation initiatives across P2P and O2C workflows.
  • Maintain and enforce internal controls across both functions.
  • Report on key operational metrics (DSO, DPO, aging, exception rates) to finance leadership.

Benefits

  • Fully paid health & dental (no waiting period)
  • $500 health spending account
  • Monthly reimbursement for fitness, wellness, or mental health programs
  • Meaningful equity: Every full-time, permanent employee has a stake in our growth.
  • Clarity and trust: Flexibility in how and where work gets done.
  • Growth through merit: Advancement based on contribution, initiative, and ability.
  • Candid culture: Clear expectations, honest feedback, and no politics.
  • Social connection: Various social events and activities.
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