Senior Manager, Financial Governance

Questrade Financial GroupToronto, ON
Hybrid

About The Position

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of. At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG. The Senior Manager, Financial Governance is a critical role within the Finance function, responsible for the end-to-end design, implementation, and maintenance of Questbank’s Internal Control over Financial Reporting (ICFR). This role ensures the bank meets the rigorous certification requirements of NI 52-109, providing reasonable assurance to the CEO and CFO regarding the reliability of financial reporting and the preparation of financial statements. The incumbent will partner with business unit leaders to identify risks, document controls, and remediate deficiencies across the enterprise.

Requirements

  • Hold a Bachelor’s degree in Business, Finance, or Accounting
  • Hold a professional accounting designation (CPA, CA)
  • Have hands-on experience with Governance, Risk, and Compliance (GRC) software (e.g., ServiceNow, Archer) and advanced data analytics tools (e.g., SQL, Power BI, or Alteryx)
  • Have 5+ years of experience in ICFR, internal audit, or external audit, preferably within a large Schedule 1 Bank or a Big 4 accounting firm
  • Have a deep understanding of National Instrument 52-109, CSOX, and the COSO Framework
  • Are familiar with banking operations, financial products, and Canadian banking regulations (e.g., OSFI requirements)
  • Have a deep understanding of how IT infrastructure (databases, cloud environments) impacts financial reporting risks
  • Are able to analyze complex financial processes and identify subtle control vulnerabilities
  • Are able to critically evaluate evidence and challenge assumptions regarding control effectiveness
  • Have strong interpersonal skills to influence and build partnerships across different business lines in a matrix environment
  • Are excellent at translating technical control requirements into clear, actionable business language for senior leadership
  • Are precise in documenting controls and ensuring data integrity in compliance reporting

Nice To Haves

  • Are a Certified Information Systems Auditor (CISA) or Certified in Risk and Information Systems Control (CRISC)

Responsibilities

  • Framework Design & Implementation: Designing and maintaining an enterprise-wide ICFR framework based on recognized standards (e.g., COSO) to support NI 52-109 compliance.
  • Risk Assessment: Conducting annual and periodic financial reporting risk assessments to identify in-scope processes, systems, and entities.
  • Control Documentation: Developing and updating process narratives, flowcharts, and control matrices (RCMs) for key financial cycles.
  • Testing & Monitoring: Overseeing the execution of Test of Design (ToD) and Test of Operating Effectiveness (ToE) for key controls.
  • Deficiency Management: Identifying control gaps, assessing the severity of deficiencies, and partnering with business owners to develop and track remediation plans.
  • Stakeholder Reporting: Preparing quarterly and annual ICFR status reports for the Disclosure Committee, Senior Management, and the Audit Committee.
  • Advisory Support: Providing expert guidance to business units on control design for new products, systems, or organizational changes.
  • Audit Liaison: Acting as the primary point of contact for internal and external auditors regarding ICFR testing and results.

Benefits

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Work-life balance in a hybrid environment with at least 3 days in office
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment
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